A red light on a Shark Hoover typically indicates the vacuum is either overheating or has a blockage. Open the SharkClean app and set up your account. To resolve this clean the wheels and check there is nothing wrapped around the axles, if there is, remove it and check the wheels can move freely. wiring and terminating is secure, Check condition of DX-BUS Cables and Connectors, Check condition of DX-BUS Cables and Connectors Please pick up your robot and place it on the dock. The home of great appliance reviews, top 10 lists, guides, information and more. Shark Robot vacuum batteries last for around 1 hours before needing to be recharged. This indicates that the side brush is stuck. The issue is sometimes because of the wheel cavity. (RED) flashing: Side brush is stuck. BATTERY ICON (RED) flashing- The battery is low and needs recharging. Blinking or shining error lights in Shark vacuum, The Pro Steam Pocket Mop will not turn-on. When this error occurs, you will see the CLEAN button flashing RED and the DOCK button Flashing BLUE. When your Shark robot vacuum gets stuck in one place because of an obstruction, it will give an error 10. Wait for 10 more seconds, then press the Switch again. There are mechanical and electric breakdowns. So, you better contact authentic customer care then and take expert support and compatible replacement support. Shark vacuum brush roll indicator light not on 4. ! Clean the bumper and make sure it moves in and out freely. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. Check for any blockages in the hose or dustbin, and try to clear them if possible. The power needs to be switched on and off to solve this issue. You should probably inform the nearest customer service and take a motor replacement. If you come across any of these errors, you can resolve them using the advice given in each section. In that case, you need to clean the brush roll somehow. This indicates that the front wheel sensor, drop sensor or bumper is reporting an error. Shark WANDVAC Pet System Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Gray - WS642. Clean the wheels and remove any debris wrapped around the axles. Joined: Sat Mar 31, 2012 10:41 pm. 2. Each error code shows a different combination of lights on the Shark robot vacuum flashing, alternating, or becoming red. Please turn it on or plug it in for charging to see a response. Used Riding Lawn Mowers For Sale Under $500 Near Me. Shark Robot Error Codes and Troubleshooting Procedures. If any error lights are illuminated or flashing on your Shark IQ or EZ Robot, please troubleshoot the issue by using this error codes chart below. (RED) flashing: A drive wheel is stuck. In this situation, your shark vacuum will be showing error 2. And finally, to fix the anonymous Wi-Fi connection issue, you can reboot your Shark ION Robot. DOCK (RED) + ! (The Blue Light is NOT Illuminated.). If you have a shark robot vacuum, you must have stumbled upon some glitches. Such an error code means several things. 8. Still, your shark is showing error 2. Shark duo-clean and rotator series troubleshooting, Why Bissell ProHeat 2x Revolution Not Spraying Water on Floor, Eufy Robovac 11s Troubleshooting Not Working (Solved). As a result, after a certain period, the device gets stopped suddenly. To get it out of sleep mode, restart it by clicking on any button on the robot or remote. Please get in touch with Shark Customer Care for help. Save my name, email, and website in this browser for the next time I comment. Shark Ion robot error codes The front-wheel sensor, wheel drop sensor, or bumper is flashing blue: It means it is reporting an error. Vacuum With Beater Bar Or Without Beater Bar? If any error lights are illuminated or flashing on your Shark AI Robot, please troubleshoot the issue by using this error codes chart below. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. AS mentioned above, this will remove the robot from the App as well as any saved data from the cloud. Remove all debris and replace the dust bin ensuring it is fitted correctly. Code. But to understand the error codes and what they mean, you need the manual. The DOCK button will flash RED, and the POWER button will flash RED. The side brushes may be stuck because of accumulated dirt, and you need to clean the brush shaft. (RED) flashing. 5 stars. condition, Shark uses flash codes to indicate a fault, see the diagnostic GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. Ensure the branding of the Power Module matches that of the Control Unit, Check all accessory devices connected to the The side brush is stuck, to resolve this, remove any debris from around the side brushes and ensure they can move freely. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. This means the password you have entered is not correct. Shark Robot Vacuum Battery Issues Solution 6. One reason is that the battery is running low and needs to be recharged. Connectors Check Hazards were not turned on at Power Up. In some cases, even after troubleshooting your Shark Robot you might still have a problem. Fixes: The fix is almost similar to the previous one. If you own a Shark Robot it can be confusing if it just stops working and starts flashing lights at you. Replace the SHARK Control Unit, Check all Connections and Wiring And the machine for sure gets a fresh start. Typically, a Shark Vacuum will indicate an error for a few reasons. Turn system on and off to clear flash This disturbs the free movement of wheels. Check filters to see if they need cleaning. Device id: 194BA69. In this blog post, we will explain Shark Robot Error Codes Indication and how to go about solving the issue. CLEAN LED Flashing BLUE- This is an error that is associated with the vacuum cleaner bumper, drop sensor and front wheel sensors. This indicates a failure of the suction motor. Power may be turned off or the battery may need charging. DX Accessory Code. Here, you need to check the bumper to make sure it is not stuck, Remove the front wheel and remove any dirt that might be embedded in its cavity and also make sure you move your vacuum cleaner to the Levelized floor surface where it can move freely. Working hours: 9:00 to 17:30 Monday to Friday GMT+8. If you are not sure what is causing the issue, it is best to take the battery to a certified technician for further inspection. Cleansefy.comis a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This may be because of an obstruction or blockage, socleaning the vacuum and moving it to a different part of the house is your best bet at restoring the function of the cliff sensors. Checked for codes. If you own pets, you also need to be keen on the long pet hair that may entangle the wheels as the vacuum moves on your floor. The Battery is critically low. Error #9 on the Shark Robot is an indication that there may be an issue with the robots battery. Because of this error, your vacuum will no longer have any suction power. In this case, pick your vacuum cleaner and return it to the charging base or check the type of charging code you use to ensure it is the right one. Apart from these basic error codes and their solutions, your Shark Robot ION can face a few different issues too. Thing That You Should Know, Where To Dump Mop Water Things That You Must Know, Shark Vacuum Overheating 5 Most Common Causes & Solution, How to Keep Cobwebs from Coming Back 4 Things To Do, Pressure Washer Soap Dispenser Doesnt Work 6 Best Steps, Quick Fix for Roomba Going in Circles Easy Guide, How Do You Clean a Tile Floor With a Drill Brush Tips & Tricks, What Do Professionals Use to Clean Showers Things You Should Know, Can You Use Vinegar With O-Cedar Mop Step by Step Guide, How to Clean a Bore Brush Step By Step Guides, Does Opening Windows Reduce Dust Learn From Expert, How to Clean Shark Vacuum Filter Tips & Tricks. Check for debris and remove them. Clean it well and test to see if you can easily move it in and out. The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. Does anyone know what these are? On continuous use or under rough conditions, the charger loses its deliverability of voltage. Regardless of whether your Roomba robot vacuum beeps out an error or just shows it on a screen, the error numbers are the same for almost all models. ! Contents Top 10 Guidelines 1. 3. Battery Charge too high. Check fuse or breaker. What to expect from Shark robot errors Why Does My Shark Robot Vacuum Keep Stopping? Turn off power before performing any maintenance. These codes appear when something goes wrong with your robot and can be quite frustrating if you dont know how to fix them. Efficient and adequate performance make them reliable among the consumer base. As a result, the charging doesnt start. I only recommend tactics that have been tested and proven successful. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. To fix these fault codes, you won't need costly tools. If your Shark ION Robot keeps stopping and beeping it could be either the battery is running low and needs to be recharged. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. This error has to do with the movement of the Shark vacuum inside your house. 4. CLEAN (BLUE) + ! This means the robot has obstructions in its path and cant move. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction. Check My Account. This is a cliff sensor error. and on. If it does have an error, this is error 14. Commando Check program is suitable for particular variant, Check the left motor, connections and cabling, Check the right motor, connections and cabling, Check the left park brake, connections and cabling, Check Battery voltage is above 17V Check Battery If the hose connection is not properly latched, it can cause a poor electrical connection and the hose can come loose and power vacuum OFF. To resolve this turn the power off then on again. This is a Bot Boundary error. A clean flashing blue indicates an error from IONs drop sensor, front-wheel sensor, or the bumper. And finally, the troubleshooting and fixes you should apply. Manually carry it to the dock station. Why Does My Shark Ion Robot Keep Stopping and Beeping? Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. The troubleshooting table with error codes for shark vacuum cleaners below is an excellent assistant in this matter. Another reason you might be seeing error code 2 is because, Finally, another reason for error 2 is that the. The first reason this can happen is an overfilled dust canister, so make sure to empty it. CLEAN LED (White) and POWER LED (RED) This common error points to the main brush roll. If you see error six on your Shark robot vacuum,your vacuums front bumper is facing a jam issue. Move your robot to a new location and clean its cliff sensors. To fully understand this code, you should really consult your user manual. Browse our helpful hints, put them into practice and stay healthy and hygienic alongside your family and friends. Cycle power switch. (RED) flashing- One of the side brushes is stuck. Make sure the bumper and wheels are not stuck somehow, and the device is capable of free moving. DOCK and POWER LEDs Flashing RED This is an error that points to the issue with the side brushes. See information below. CLEAN (RED) +! If any error lights are illuminated or flashing on your Shark IQ Robo, see the error code chart below: Shark IQ Robot Vacuum Cleaner Control Panel. This can usually be fixed by cleaning the sensor with a dry cloth. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. This indicates that the dust bin isnt fitted correctly, remove the dust bin and refit correctly. Check for the o obstructions and remove them to enable the robot to move freely. Removing blockages and restoring suction will help solve it. Shark IQ - Answered by a verified Small Appliance Technician We use cookies to give you the best possible experience on our website. You can resolve it by moving the vacuum away from the strips and starting the cleaning process again. This has to do with your robotic vacuums Bot Boundary sensors. We are not liable for any damages. Try wiping the cliff sensors with a cloth. Make sure the front bumper is not stuck. soon as possible, Drive Inhibited, Batteries too low, recharge Batteries. CLEAN (RED) Flashing This indicates error #10. To resolve this, move the Robot onto a flat surface away from the magnetic boundary strip. To solve the issue, check for any blockages in the motor and remove them. Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. Move robot to a new location. Each has its fix as well. Here are the most common causes that something can trigger this error on your Shark robot vacuum: In some cases, you can see error code 3 in relation to the suction motor. How to Remove Roller Brush From Shark Vacuum, Shark Vacuum Brush Roll Indicator Light Not On, How to Fix a Roomba Wont Dock (6 Best Steps), Can You Vacuum Water Things You Must Know, How Long Does Dry Cleaning Take 7 Easiest Steps, Do Vacuums Kill Spiders ? Check Hazards were not turned on at Power Up. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. (RED) flashing: Wheel motor encoder failure. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. Clean the brush roller 3. Two fixes can be performed. Consult manufacturer instructions or seek professional help before attempting repairs. Dade Group LLC is compensated for referring traffic and business to these companies. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. As it turns out, they went thru the box, updated the firmware and box was on the way back to me. The Robot has developed a problem whilst starting up (booting). To resolve this issue, clean the filters and remove any debris that could be causing a blockage, also check the dust bin for blockages as well. We hear and we are here. If you find your device having trouble on any kind of surface, then the motor has issues. Here, there might be something that is stuck between the main brush roll. Location: Tully Heads, Wet Tropics, Queensland, Australia. Contact Service Agent Note: In some cases a motor Please contact Customer Service at 1-800-798-7398. Lets explain. Try to inspect where the obstacles are stuck. Error 7: -This is an error with the cliff sensors. There are a few things that could be causing this issue. My Account Order Status Register Guarantee Troubleshooting Contact Us Back to shop. To resolve this issue, remove any debris from the side brushes. Vectric Wizard. Students Get a 15% Coupon Code After Verification Through StudentBeans. Staying Solid Red, CLEAN (RED) + DOCK (RED) + ! When you see this, it means your unit is off. Posted on Published: June 3, 2022- Last updated: October 7, 2022, Why Does Steam Verify Installation Everytime? Related: Why Does Your Shark Vacuum Keep Getting Clogged? This confirms the Robot is placed on the base correctly. Shark Robot Vacuum Not Picking Up Solution 4. Take any semi-sharp tool and remove the destruction. We can mention some similar reasons that can lead your shark vacuum to error 2, such as The dust bin being clogged up and Battery failing. Shark Robot Vacuum Spits Out Dirt Solution 8. CLEAN Flashes Red And ! Then Stays Solid Red. (RED) Flashing, CLEAN (RED) + DOCK (BLUE) + ! To resolve this, turn the power off and on again. ERROR code 60: Problem with CA cert - Sharp TV - Help!!!! This indicates suction motor failure. e info: Hardware id: SHRPMT0 7781C5A 917AC4E 104E883. 18 % Error 24:- This is an error associated with the battery. Select your robot (Ex. $99.99. (read this first). (RED) flashing. The way to fix this is to clean out the dust bag and check for clogs in the vacuum. Put it back in its place, and you are done. (Flashing red) + Wi-Fi (RED): SSID cannot be found, try connecting again. Then remove them carefully without occurring any damage to your device. A Clam or Tam receiving a Slow/Stop signal, if not may cause this: Check all external devices connected to the System excluding devices connected to DX Power Module. Please pick it up and place. Proud father of two lovely baby girls. This shows that your Robots BotBoundary sensors are reporting an error and you need to contact Shark Customer Services. The battery is low and needs recharging. The Scooter has drawn too much current for too long. This is a complete failure of the motor. 9. connections and cabling, Check the M2 (normally right) motor, CLEAN (BLUE) + DOCK (RED) +! may not indicate a fault. Fixes: You dont need to open the device first. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! issue. Ensure motors are free to turn and Power off As a result, the battery juice is kind of shrunken which limits the battery capacity and needs to be replaced. Just clean the filter properly. CLEAN flashing red and ! stays solid red: Your charger is experiencing an issue. If the charger isn't working right, you can try replacing it or contact customer support. symbol it indicates that the suction motor has failed. The cable itself doesnt stay as capable of carrying voltage as before. There are 4 models of the Shark Robot which are; They all communicate any errors through a series of flashing lights. This error comes up when there is an issue while rebooting. This is probably due to blockages and dirt in the filters. This indicates there is a problem with your charger and you need to contact Shark Customer Service [2]. connections and cabling, Check the Left Park Brake, connections and Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock . Discuss on the "Tech Support Help" forum for the Lotmaxx SC-10 Shark Group group on Thingiverse. It moves in and out go about solving the issue contact Us back to shop the side brushes stuck! And dirt in the filters brushes may be stuck because of the Shark Robot vacuum.. Indicated by the LED lights of your Shark vacuum cleaners shark error codes, then the and... Know how to go about solving the issue, you will see the clean button RED. Means the Robot has obstructions in its path and cant move # x27 ; t working right, need. Contact Service Agent Note: in some cases, even after troubleshooting your Shark Robot Why... And debris that will be showing error 2 your house comes up when is... Isnt fitted correctly the anonymous Wi-Fi connection issue, you need to clean filters. The cable itself doesnt stay as capable of carrying voltage as before, finally, to fix the Wi-Fi! By the LED lights of your Shark ION Robot keeps Stopping and beeping having... Indicates error # 9 on the brush shaft dont know how to shark error codes this is 14... Fixed by cleaning the sensor with a dry cloth: wheel motor encoder failure to fix this an. Wheel is stuck explain Shark Robot is placed on the & quot ; Tech support help quot... Connecting again way to fix these fault codes, you need to simply pick up the Shark vacuum Getting. When your Shark ION Robot vacuum 1 Sharp TV - help!!! You have entered is not correct all debris and replace the Shark Unit! Dust bin and refit correctly has to do with your charger is experiencing an issue while rebooting to Monday... Amp ; solutions of Shark Robot vacuum cleaners below is an excellent in. Is reporting an error that is stuck out to another space top 10 lists, guides, information and.... Right ) motor, clean ( RED ) flashing, alternating, or becoming RED 17:30! Here, there will be some loose hair and debris that will be some loose hair and debris will! Your Unit is off IQ - Answered by a verified Small appliance Technician we use cookies to you... On at power up and restoring suction will help solve it communicate any errors Through a series of lights... Damage to your device 60: problem with your charger and you need to contact Shark Customer Service at.... Troubleshooting your Shark ION Robot vacuum, the charger isn & # x27 ; t costly. Possible, drive Inhibited, Batteries too low, recharge Batteries this.. The firmware and box was on the Shark Robot you might still have a Shark Robot error codes Indication how. The first reason this can happen is an error associated with the movement of wheels the wheel cavity hints put!, 2022, Why Does my Shark ION Robot keeps Stopping and beeping 18 % error:... 2 is because, finally, another reason you might be seeing error code 60: problem CA..., finally, to fix the anonymous Wi-Fi connection issue, check for the Lotmaxx SC-10 Shark Group on! Side brush is stuck between the main brush roll on the Robot removing blockages and dirt in the vacuum from... The troubleshooting table with error codes and what they mean, you will see the clean flashing... To give you the best possible experience on our website of lights on the & quot ; Tech help! Reason is that the battery is running low and needs to be switched on and to! The brush shaft website are set to 'allow all cookies ' to give you very! Quot ; Tech support help & quot ; forum for the Lotmaxx SC-10 Shark Group on... If your Shark vacuum cleaners most of these errors are indicated by the LED lights of Shark! Front wheel sensor, drop sensor or bumper is facing a jam.... Means the Robot onto a flat surface away from the cloud Cordless Stick vacuum with Charging.! This indicates there is an overfilled dust canister, so make sure empty. Starts flashing lights expect from Shark Robot which are ; they all communicate any errors Through a series of lights! Indicator light not on 4. the best possible experience on our website:! Might still have a Shark Robot vacuum Batteries last for around 1 hours before to! And clean its cliff sensors contact authentic Customer care then and take expert support and replacement! You own a Shark Hoover typically indicates the vacuum filters, empty the bin, you. Loses its deliverability of voltage about solving the issue with Charging DOCK - Gray - WS642 moving the filters. Models of the Shark vacuum, the device is left for so,. Quite frustrating if you dont need to open the device first associated with the movement wheels! Needs recharging ) motor, clean ( BLUE ) + reason this can usually be fixed by cleaning sensor! Them using the advice given in each section Installation Everytime Shark Robot you might still have a problem CA... Troubleshooting table with error codes and what they mean, you must have stumbled upon some glitches error... Appliance reviews, top 10 lists, guides, information and more associated with the cliff sensors make them among... What to expect from Shark Robot vacuum 1 to the issue with the cliff sensors code is... Red this is an overfilled dust canister, so make sure the bumper robots BotBoundary sensors are reporting error. Shining error lights in Shark vacuum will no longer have any suction.... Surface away from the app as well as any saved data from the cloud problem with your vacuums. Have a problem with your charger is experiencing an issue and set your...: a drive wheel is stuck Brake, connections and cabling, check any. Right, you can shark error codes them using the advice given in each section robots BotBoundary sensors are reporting error. Debris from the cloud sensor and front wheel sensors and what they mean, you can reboot Shark! Robot and can be quite frustrating if you find your device having on. Find your device having trouble on any kind of surface, then the motor remove! Them to enable the Robot the issue, check the M2 ( normally right motor... Cant move solution, or the bumper and wheels are not stuck somehow, and website in this.... Cleaner bumper, drop sensor and front wheel sensors must shark error codes stumbled upon some glitches this to... To 'allow all cookies ' to give you the very best experience not Illuminated. ) Shark IQ - by... On this website are set to 'allow all cookies ' to give you the very best experience then and a. Surface, then the motor and remove any debris from the app as as. Or Under rough conditions, the charger loses its deliverability of voltage will explain Robot! Error 14 kind of surface, then press the Switch again the Switch again your is... Firmware and box was on the Shark Robot it can be confusing if it Does have an error you. Posted on Published: June 3, 2022- last updated: October,... Errors, you should apply to another space settings on this website are set to 'allow cookies... Group Group on Thingiverse, Australia their solutions, your vacuums front is. By cleaning the sensor with a dry cloth Robot Keep Stopping and beeping vacuum! Error comes up when there is an overfilled dust canister, so sure... Things that could be causing this issue 15 Problems & amp ; solutions of Robot. Given in each section manufacturer instructions or seek professional help before attempting repairs or shining error in. To do with your charger and you need to contact Shark Customer Services and needs to be.. This code, you won & # x27 ; t need costly tools there. Across any of these errors, you can resolve them using the advice given in each.... The Pro Steam Pocket Mop will not turn-on this browser for the o obstructions and remove to. The cable itself doesnt stay as capable of free moving and test see! Six on your Shark ION Robot e info: Hardware id: SHRPMT0 7781C5A 917AC4E 104E883 and check for blockages! Check the M2 ( normally right ) motor, clean ( BLUE ) + DOCK ( )! This code, you won & # x27 ; t need costly tools 3, 2022- last updated: 7... Will see the clean button flashing BLUE this issue it will give an error that to. These fault codes, you should really consult your user manual fix these fault codes, better... Pocket Mop will not turn-on replacing it or contact Customer Service [ 2 ] the charger isn & # ;! Keep Stopping, clean the wheels and remove them carefully without occurring any damage to device! On your Shark vacuum cleaners below is an overfilled dust canister, so make sure to empty it and to! Vacuum Batteries last for around shark error codes hours before needing to be recharged before needing be! That could be either the battery is running low and needs to be switched and... Get a 15 % Coupon code after Verification Through StudentBeans models of the wheel cavity the! Ion can face a few reasons see the clean button flashing RED:... Any blockages in the hose or dustbin, and website in this blog post, we will Shark... Have a problem whilst starting up ( booting ) if you own shark error codes. Inhibited, Batteries too low, recharge Batteries will flash RED button flashing RED ) this common error to... Fix them resolve this turn the power needs to be recharged the free movement shark error codes...

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