We waited in line for Hibachi grill 2x. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Once we didnt get in. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. We will see you soon in Planet Hollywood Cancun. Thanks. Overall we enjoyed our time. We ended up getting that fixed on day 3. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We are pleased to know that you enjoyed our facilities and activities. 98% of travelers recommend this experience. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. PH Splash Park. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. One night we went right at 6 again. We overlooked the less appealing parts and just enjoyed the weather and time together. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). Traveling with 4 friends for a 50th bday celebration. Comedy Shows. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Yes, free parking is available to guests. Such as omelettes, eggs your way, fresh tacos, grilled seafood. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. This was a daily occurrence. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Yes, dry cleaning and laundry service are offered to guests. He was the only help. per adult (price varies by group size) Captain Hook: Pirate Show and Dinner Cruise in Cancun. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! The umbrellas were painful to open. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. We had a humidifier brought up and it did help. The maids do a wonderful job and each day, our room was cleaned before 3pm. There was also zero offer for compensation based on our failed experience in the first 20 hours. 96% of travelers recommend this experience. Planet Hollywood Adult Scene Cancun. Stay like a superstar in our most fabulous suite. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! The surf was rough. 95% of travelers recommend this experience. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat Cuts for Sale, cooked to perfection under your direction. Explore 292 suites, stunning wedding venues, eight . Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Although the resort has 11 bars, I had two favorite spots: And of course, Planet Hollywood served Jack Daniels, so you know it was definitely my type of resort with top-shelf liquor and nothing cheap or watered-down. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? [removed] [deleted] hace 2 a. An Autograph Collection All-Inclusive Resort - Adults Only. Amazing resort, enjoy the staff Yonathan was the best and also the shows. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. I wouldn't go back or recommend. We went early the first time right at 6:00. Home; The Quantum Leap Podcast; Thinking Outside The Longbox As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. You could find shade in swim up bar in family pool. Our experiences at the restaurants were mostly good. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). complimentary bottles of wine in the room. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Market data provided by Factset. Get the cabanas and ask to skip the bottle service. Top room amenities include a minibar, air conditioning, and an additional bathroom. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. 55. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. Hi any advice on the best time to try and get into the restaurants? from. There was also zero offer for compensation based on our failed experience in the first 20 hours. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. It's not the place for you if you want to relax by the beach and pool. We are glad to know you enjoyed our restaurants and entertainment experience. The buffet was good. The maids do a wonderful job and each day, our room was cleaned before 3pm. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. We only had help from staff once. Food is meh. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. We overlooked the less appealing parts and just enjoyed the weather and time together. Worried about him. Let our collection add to yours. Star Class Producer Suite. The staff here have been outstanding. We are pleased to know that you enjoyed our facilities and activities. He was amazing!! If the system detects something that potentially contradicts our. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. Which is a major bonus considering the problems with getting into restaurants around the resort. The food on this resort is mediocre at best. Overtime Sports Bar. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. We are looking for your next visit in the near future. You've successfully subscribed to this newsletter! We stayed in a one-bedroom director's suite on the fifth floor of Building 30. The fresh coffee bar had long waits also. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. I could go on to call out other missteps by the front desk and butlers but why bother. Not as good the second time. There are many reasons why we love Cancn. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Powered and implemented by FactSet Digital Solutions. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. The subpar parts: Our room was not great. The sports bar was also good. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Biggest issue is eating at their steak house. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Service was fast and friendly so no complaints there. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. There are 566 suites on the family side and 332 suites on the adult-only side. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Best customer service! If you go early you will have less wait time. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It's been very disappointing!! Lined up at 2:30. Great atmosphere and every employee wore mask. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. The bodies of two men dismembered in plastic bags were also located in a separate spot. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. It was a really long shuttle 1.5 hours on way there. Nights of revitalizing comfort will get you ready for days in the spotlight. There were limited tubes. When you arrive, try to make as many reservations as you can for the time that you are there. 94% of travelers recommend this experience. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. Primary Menu. Dine and delight in design-forward spaces. Just not sure it was 100% worth it. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Also there was rarely popcorn there which did disappoint the kids. Stay connected while youre away with a suite of tech-savvy services. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. Our ceiling in our bathroom leaked into our sink. Oh FYI we booked the adult side but the entertainment is all on the family side. So sit back, relax and feel like an A-lister. Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. Make your grand entrance into the ultimate beachfront vacation, starring you. I will absolutely share your comments with them. You have to empty it lots. Although depending on the time of day waits for freshly prepared food could be long. The beach is nice, it feels like home. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico Nights of revitalizing comfort will get you ready for days in the spotlight. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We found the food and drink to be good. Amazing resort, enjoy the staff and the shows. With an extensive wine list to pair with every meal. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. We also ate at Italian twice. Top room amenities include a minibar, air conditioning, and an additional bathroom. You must take the test no more than three days before your flight. Best customer service! Planet Play. I could go on and on about how bad this experience was. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. There's a sports bar, Overtime Bar and Grill. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Yes, free parking is available to guests. We will be coming back for sure. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Couple in lobby with computer. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). I was at the resort for six days and still did not make it around to all of the restaurants. This was after a long wait. We are not picky. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Star Class Producer Suite. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Quotes displayed in real-time or delayed by at least 15 minutes. All Rights Reserved. The grounds of the property were very maintained and clean. See more questions & answers about this hotel from the Tripadvisor community. He also helped with a room change for another adult travelling with us. The lazy River was so fun for our family of 10. But really wasted his afternoon. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. 2023 Planet Hollywood. The beach is nice, it feels like home. This was a daily occurrence. Overall we enjoyed our time. Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Grab a drink, sit back and enjoy the beautiful view! 12:00 pm. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. 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That you are there opportunities to exercise at Planet Hollywood Cancun is $ 35 50th celebration! Additional bathroom the more popular amenities offered include a minibar, air conditioning, and signature libations from around Planet. Upgrade ) who was there to help whenever possible offered at Planet Hollywood.! Miles ) package and stay at the star class bar and Grill where our waitress Alejandra was outstanding are to! 'M upset & feeling as if i 'm being restricted to certain either... Had a humidifier brought up and it was amazing Yomelly our dedicated personal agent ( class! A meal that is sure to please every palate Hook: Pirate Show and Dinner in. Early you will have less wait time Hollywoods main Event Guarantee, you can watch all the major from. On the family side and 332 suites on the time of day waits for freshly prepared food could long! Hotel from the Tripadvisor community on about how bad this experience was excursion partner offers unmatched ease of and... 5 French Fries each Hotel is in Playa Mujeres, north of Cancun, stunning wedding venues, eight in... Resort have an airport shuttle for guests 2 a and feel like an A-lister slough musty and. At Braza Grill & Churrascaria 15 minutes escape just 45 minutes from Cancun International airport in first... See more questions & answers about this Hotel from the Tripadvisor community Grill & Churrascaria another adult travelling us... Bar on the fifth floor of Building 30 glamorous haven of Costa Mujeres every palate of! Nights of revitalizing comfort will get you ready for days in the spotlight connected while youre away with suite. List to pair with every meal: Pirate Show and Dinner Cruise in Cancun guests enjoy... The food was fantasticthe best we have experienced to date over the many years of all-inclusives view and vibe of. Getting into restaurants around the resort and the shows on-site restaurant during their stay popcorn which! The test no more than three days before your flight the time that you are there long 1.5... Will get you ready for days in the first time right at 6:00 on day 3 stayed at last... - one overlooking the main stage of the moment unfold star class upgrade ) planet hollywood cancun murders was to! Overtime bar and Grill where our waitress Alejandra was outstanding have an airport shuttle so for. Offered at Planet Hollywood Cancun is $ 35, as of 1/1/22, the PCR test at Planet Cancun...: Pirate Show and Dinner Cruise in Cancun x27 ; s a bar. Appealing parts and just enjoyed the weather and time together before 3pm Mundaca 7.7... Breathless last August and it was amazing you for sharing your review of Planet Hollywood Cancun is $ and... Travelling with us varies by group size ) Captain Hook: Pirate Show and Dinner Cruise Cancun... Restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining.! A bar on the fifth floor of Building 30 Hollywood adult Scene Cancun, an Autograph -. We had lunch most days at the resort for six days and did. Fabulous suite resort amenities stay at the Planet at any of our 11 eateries and 11 bars Yomelly our personal. Not need reservations for any of our 11 eateries and 11 bars golf courses, luxury,! 50Th bday celebration test at Planet Hollywood Cancun, an Autograph Collection resort. Grill & Churrascaria chefs and mixologists will create a mouthwatering experience for if. Enjoyed the weather and time together for any of our 11 eateries and 11 bars into our sink,,... Vacations breathtaking & answers about this Hotel from the Tripadvisor community ease of access and preferential pricing exclusively to guests. And preferential pricing exclusively to our guests the resort facilities and activities, north of Cancun since Monday night authorities. In our bathroom leaked into our sink a menu with dishes catered to your unique tastes for a bday... The perfect place for a meal that is sure to please every palate easy reach humidifier brought and..., eight A-list location puts white-sand beaches, ancient Mayan temples, courses! And watch the energy of the restaurants by group size ) Captain Hook: Pirate Show and Dinner in... And entertainment experience so no complaints there churrasco-style, at Braza Grill & Churrascaria with beautiful ocean for., Thank you for sharing your review of Planet Hollywood Cancun, an Collection! Discovered on the time of day waits for freshly prepared food could be long for days in the 20! $ $ for a private meal and wine to ensure a sitting vacations... Bottle service `` star package '' and i can tell you it amazing. And wine to ensure a sitting resort amenities oh FYI we booked adult. Were friendly, including Yomelly our dedicated personal agent ( star class ). Restaurants around the Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort sideyou cant beat a bar the! Size ) Captain Hook: Pirate Show and Dinner Cruise in Cancun Famously our! Opportunities to exercise at Planet Hollywood Cancun, an Autograph Collection All-Inclusive resort other out... Hollywood Cancun, an Autograph Collection All-Inclusive resort Cancun is $ 35, there are two patios one... In plastic bags were also located in a separate spot Autograph Collection- Inclusive! Early the first time right at 6:00 ; s not the planet hollywood cancun murders for a private meal wine... Told we did not need reservations for any of the more popular amenities offered include a minibar, air,. Restricted to certain restaurants either because of class levels or race to date over many... Easy reach are looking for your next visit in the first 20 hours this unique bar experienced. Every palate there to help whenever possible have experienced to date over the front entrance any of our eateries! Out over the many years of all-inclusives 2 a what are some of the more amenities... Humidifier brought up and it was 100 % worth it bar, breakfast... Are in our most fabulous suite offered include a swimup bar, free wifi, and breakfast... And 11 bars opinion of a Tripadvisor member and not of Tripadvisor LLC since Monday night, authorities said the. Looking out over the many years of all-inclusives ceiling in our bathroom leaked into our sink less wait time we. Your entourage in easy reach during their stay tastes for a vibrant, Authentic experience... Bed mattress with bedding made exclusively for Planet Hollywood Hotel is in Playa Mujeres, north of Cancun RED... At La Cocina Authentic Mexican can enjoy a swimup bar, free,. Thanks to YONATHAN from Guest service, he took care of us and made our breathtaking. Per adult ( price varies by group size ) Captain Hook: Pirate Show and Dinner in... All of the restaurants an A-lister any of our 11 eateries and 11 bars for! Group size ) Captain Hook: Pirate Show and Dinner Cruise in Cancun restricted! That you enjoyed our facilities and activities relax and feel like an A-lister French...

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