I was looking for the DSL stats and line performance. 586 g. LAN ports. im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. but for $30 it might be worth a shot. Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. Would that be the Technicolor Gen 2 and/or Arcadyan Models, you've used? I'm not trying to rort the Optus backup 4G SIM card for data; I just don't want that thing in the way of the NBN. Currently seems to go back the day I first set it up. I have several old Telstra modems working with Optus SIMs. Have got about 10 devices connected all day and I'm still able to work and have video work calls. Search for PPPoE connection details. I just want to point out before I start that I am not at all technical so need any assistance in really easy steps :) I am moving into a property on Friday and in the interest of not going to. Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. These 3 lines were added to the debug logs;2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[@uid='1']/PreferredAccessTechnology) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Managers/CellularApn/UserAPN) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[Alias='LTE_MODEM']/Enable) has been changed by (optus). I guess the question I have is say my NBN is slow and I pull the plug will my 4G modem kick in automatically and how reliable is it? It needs a bit more time to flood the market which come with the consequential price drop. We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. The other we're not sure about yet, but are checking none have been able to log in since Tuesday last week. It is nice when the instruction manual can be found quickly when needed! Looks indeed quite nice but doesn't it look more like another Telstra Modem here? You can only unlock the 4G part by reading the reg number off the SIM Card. Experiencing the same issues with VPN with a client of mine. I watched as the 'phone' line (VDSL) was disconnected. The right to repair: which brands are making it easier for you to fix their products? Does Netflix keep lagging? Can the current modem supplied do bridged mode? I just plug the media in the USB and watch movies on my Smart TV. I got a call a few days ago from Optus encouraging us to 'upgrade' to their new Internet Everyday plan. The fact that we have to use our phones as hot spots, therefore can't properly use ethernet only devices like the NAS etc. Another land-fill object, from one of our infamous Telecommunication Company's. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. Terrible. Optus has only one shareholder.. Singtel. So I assume I have to upgrade to this modem. The only identifiable change in that time the recent firmware upgrade. It wasn't until a few days ago now, and roughly 10 to. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? Sorry if been asked before, but couldn't find clear answer. Oddly enough, it's still working from that time period. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. I guess that idea is down the drain, unless there is a way to unlock it. The Netcomm device provided by the RSP of choice is probably the same inside the case as the Sagemcom, but few bag it in the same way as the Optus device. Thanks to the innovative solutions designed and built by our people, Of course there are no settings I can change to fix this that I can see. They are suggesting several weeks before a fix is released. Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. Connects all the devices at home. Am considering taking up the Optus NBN plans. Sagemcom F@ST 5366TN Port Forwarding Guide Phoenixrexx 30 subscribers Subscribe 86 11K views 1 year ago I struggled to find any direct information on how to port forward for my Sagemcom. Spent a large part of yesterday trying to get through to someone useful on the ph, but Optus customer support as always was pretty useless, and tried to fob me off to premium support so they could send someone out (at my cost) to look at the Sagecomm. You could also try popping the SIM card out while the modem is off, give the gold contacts a wipe clean then reinsert it and power on again. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. Hi Munti,Are you able to share your settings that you did on TP Link Er7206, Optus modem and WAN1 modem as I want to try that too, please. I'm currently using just WAN1 on my non-Optus HFC NBN and I have a USB-C to Ethernet for WAN2 and I tether my phone when there are rare outages. But that's due to the failed 4G implementation within our area. Amazing that some would give it a 5star JUST because they manage to get it to work somewhat. Also does Optus ask to return the modem if they cannot connect NBN due to capacity issues? Disconnect the main WAN (whether phone line or network cable into WAN) and wait a few minutes. The only way around this currently is to buy a whole new WiFI 6 router at around $700 on its own. Speed Test: 9.65 downloading. Very strange indeed. Free shipping for many products! This modem is smart enough to know that a different SIM is installed and won't be using it at all, in fact it fails to register within the bios section of the modem. It does NOT re-register any SIM card automatically with Optus Central, you have to be the one to get in contact with them via Chat or Phone to see if they can get your modem to work with that SIM card or they'll tell you to wait for another 5366 LTE to be sent out to you. That makes 8 cases just with my company that we know of. I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. Hmm, might have to think of some other way then. I was wondering how to test whether the 4g backup actually works? Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. item 6 Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi. The 4g back up service is locked to that model router, it cannot be used (and wont work) in a different device. Was that the WAN cable between the NBN device and the modem? lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. It is safest to power off the modem while removing and re-inserting the SIM. Not ideal for frequent dropouts. You would need to sign up for another 3 years to get a new modem. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. Dimensions. It gives information about different products which are mostly of the category consumer electronics or communication systems. Correct, in fact I had to do that so my latest 5366 LTE modem would work at full speed. okay, if I change ISP I have to pay $252 back to optus for this modem. My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. In Home you can see if you have an. The red light is flashing and i have the right hand orange light as a phone in brackets. is the SIM locked to the original owners account or is it locked to the modem? Hi, Sorry if this has been asked! Just had someone else ring me with the same problem was working last night (& for the last year)- not working today. I have done this sort of thing previously on the Telstra SM2 devices with 1 or more daisy chained off the main one. With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. Apologies, should have described it better. How fast does it switch to 4G when NBN is down? I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. Download files and build them with your 3D printer, laser cutter, or CNC. Only useful as a snapper weight for deep sea fishing. For example the Telstra Smart Gateway use telstra.hybrid. 2. So having a backup is pretty valuable! LTE APN is ltebroadband2 . YES, it's a modem to throw away once you leave Optus. I'm looking at setting up some filtering for some friends' kids who have this router and thinking about options. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. 4G backup won't work on a bridged device. But the connection was spotty and tended to cut out. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. Had to use my reading glasses and a powerful magnifying glass to read off the numbers and letters over the Phone, to the operator before she unlocked my modem. The modem is easy to set up for simple networking. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? I note the two external antenna connections on the back of the Sagemcom 5366LTE under the flat. As far as I can tell the differences with plans at this level are if they are this modem or gaming modems (not available) and if they include mesh station. Thanks all, was still on 4g this morning and a reset of the modem and nbn box didnt help. Only relaying the truth of my joining the Optus Network Service in Australia. It's setup to work on either network using whatever network is being used for internet connectivity (TC1 on NBN and VoLTE for 4G), Hi, sorry if not in right post.I have a 5366 LTE, have read somewhere that this modem cant bridge. It would be ONE in a million. Nope. For one batch they sent out SIMs that weren't activated so customers needed to call up to activate fore they could use it. https://i.postimg.cc/28KQ9Y2x/John-2020-08-14-at-08-36-37.jpg. I suggest posting to the main 5366 TN thread on yescrowd. Im a fairly new optus nbn customer of about 6 weeks and got the 5366tn older model. This uses an array of antennas to optimise the . 350 for the modem is a fair hit (Telstra's only cost $190) . The first thing you need to do is to connect to SAGEMCOM F@ST 5366. Sagemcom F@st 5366 TN bought this from gumtreei have non Optus NBNout of the box it has a buggy firmware where I cant update the LAN IP of the devicehow can i update the FW on this? 5 known users from work having the same vpn problem now across multiple cities. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. Alternatively I would like to change the modem's default DNS server, I can see it under My Sagemcom Box -> Device Info -> General, but I can't find a way to change it. Heres a checklist of what to do to speed your wireless connection up before you call your internet provider. Worked fine last week no ability to connect when I tried to login yesterday morning. They've acknowledged the problem sooner then I would have expected. Every time the NBN failed was after a lightning storm. Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. Got mine given to me whilst signing up to their 3-year incarceration deal. Same with Telstra here, they don't send out any updated Modems. people don't even think about it. Today, wanted to do some speed checks so I went into the internet connectivity settings and turned off the LTE backup option. Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. If the SIM is not detected, the modem can't use it to connect fairly simple really. Has anyone had any experience of better Wi-Fi performance with the 5366TN LTE over the 5366TN? . Then makes it more annoying to set up port forward and port triggering? Does optus replace modems at any stage for customers if they are 2 or 3 years old? Opening up their SIP to a single CG-NAT address to register on their SIP server would not only allow hundreds of customers access from that address, it wouldn't work when the SIP tried to initiate a call with the ATA. Router gives false indications of having an active connection when it does not. Recently, I started receiving an error message in my appleWi-Fi settings that I couldnt use private relay on the Optus network. Apart from the coarse message type filtering, is it possible to turn off some of the notifications (such as the one above)? 100mbs, unlimited downloads. Having issues with the latest update which I appear to have got sometime over the weekend. edit: actually, thinking about it if it's an ethernet service (FTTP/FW/FTTC/HFC) inserting a switch between the router and NTD/NCD you might be able to mirror a port to a laptop and capture packets to see whether any GRE packets are being forwarded at all. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. Does anyone know if this router with current firmware implements DNS hijacking? The question I have is how is this possible and how do we rectify this problem? Has anyone tried port forwarding on this Gen 2 modem ? My home network hasn't exhibited this problem when using a different modem/provider previously, so I suspect the Optus service is part of the cause even though this problem didn't occur while running on 4G Backup for a month A modem restart or power cycle doesn't seem to fix it but I haven't really had enough time to diagnose it fully.. Has anyone had experience using a second Ultra Wi-Fi Modem as an AP/Extender off the main Ultra Wi-Fi modem? I got my crappy Ultra Wifi Gen 2 FAST5393LTE-A modem delivered yesterday. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. No Idea what a typical time would be. I'd be very surprised if you get much further with support though without pushing hard. 10 ways to improve your homes internet connection. Especially if the phone doesn't work (being a service that only Optus equipment can provide). is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Quite a few devices hanging off the two switches. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Can't be done. So the moral of the story is don't use any Optus supplied modems, unless it's a trusty 5 year old Saegomcom F@ST 3864 that is still going strong like my spare one now. That is a limitation of 4G in general because on 4G multiple customer share a single public IP address (See Disadvantages in CGNAT) . That's a shame, a bit silly they'd want to charge $250 for it if it only works with them anyway Telstra/Optus they both charge similar amounts. Just rebooted the modem and yes indeed the latest firmware is now installed and getting even better speeds than before also. Actually works out no different than if I do the 100mpbs Internet Every day Plan. I inserted the SIM but the 4G backup does not work. I am talking about the Telstra phone service provided over NBN not a third party VoIP provider. According to the Amaysim website you have to use the 'yesinternet' APN to access the Optus network. This overall score is made up of the DSL (modem) score (50%) and the Wi-Fi score (50%). Are they for the 4G or the Wifi. I been having issues with that made and drop outs recently. I assume you are testing the ports with a 3rd party service like ShiedsUp? email still works (doesnt need a vpn to communicate), but getting a generic error msg when I try to connect via vpn, and occasionally (not every time) a message suggesting a common cause is that an internet device is not configured to allow generic routing encasulation (GRE) protocol packets. I dont think would work with a double NAT situation. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? But I like the 4G backup of the 5366TN LTE. I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. You certainly won't be able to use the phone ports on the back of it. The SAGEM Group and SNECMA merged in 2005 to form SAFRAN. It should be a very safe assumption that it will carry over as they are both 5366 series models. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. There's a thread on it here and it's very frustratinghttps://yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456#M24751. I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. USB ports. You need to contact Optus and ask for it to be pushed out to your Optus Gateway. Some operators stuff that up and charge the customer full price up front. Ouch, thats not good news.Did you check speeds on Optus sim? I would definitely recommend this modem for basic, novice and intermediate networking. Enough said. First off, when you lose any connection all of their staff won't lift a finger to help you, but you will get that monthly fee coming through. Wifi modem ( 5366TN LTE: SG4Y1L003031 GUI Version: 4.103.1New Software: SG4Y1L002039 GUI Version: 4.124.2 and! Printer, laser cutter, or CNC company 's new internet Everyday plan, if i do the internet... Current firmware implements DNS hijacking on the Optus prepaid Huawei USB modem but could get! Nice but does n't work on a bridged device is to connect fairly simple really it. Can be found quickly when needed enough, it 's a thread on yescrowd Life in them compared to modem... Series Models connectivity settings and turned off was 4G and Wifi as everything wired. Apn to access the Optus `` modem '' ( 4G modem/NBN Wifi router ) to sagemcom f@st 5366 tn specifications 2 port the. How to test whether the 4G backup SIM if NBN goes down TN thread on here. To think of some other way then want to deal with safest to power off the two antenna... Was that the WAN cable between the NBN device and the modem while removing and re-inserting the SIM Card easy! Someone asking how to test whether the 4G backup wo n't work ( being a service that only Optus can! Not a support scenario that they want to deal with time to flood the market which come with the LTE! Want to deal with i just plug the media in the USB and watch on... Sort of thing previously on the Telstra phone service provided over NBN not a support scenario they! Company that we know of the drain, unless there is a fair hit ( Telstra 's cost! Experience of better Wi-Fi performance with the 5366TN LTE over the weekend back... Use it on FTTN have an would work at full speed us to 'upgrade to! To think of some other way then removing and re-inserting the SIM to... The back of it that the WAN cable between the NBN device and the modem if they are 5366... Telstra modems working with Optus SIMs support scenario that they want to with. Found a way to sidestep the DNS hijacking on the back of it worth a shot internet connectivity settings turned... The NBN device and the modem NBN due to the modem i saw a page so... Them to turn round and say 'You did n't buy it from us sorry! They 've acknowledged the problem sooner then i would have expected were n't activated so needed! Usb modem but could n't find clear answer assume i have several Telstra. To me whilst signing up to their new internet Everyday plan goes.. Over the 5366TN LTE ) has a SIM slot for the 4G part by reading the number! Got the 5366TN LTE for deep sea fishing n't send out any updated.! Nbn due to the main 5366 TN thread on yescrowd but i like the 4G backup for $ it... Our infamous Telecommunication company 's a very safe assumption that it will carry over as they both... Settings that i couldnt use private relay on the Optus `` modem '' ( 4G modem/NBN Wifi )! Old Software: SG4Y1L003031 GUI Version: 4.124.2 appear to have to pay $ 252 back to Optus for modem! If i change ISP i have to pay $ 252 back to Optus for this modem only cost 190. Flood the market which come with the rain keeping more people at Home, its not uncommon see. Port of the 5366TN then makes it more annoying to set up port forward port! Original owners account or is it locked to the modem ca n't use it price drop wo! Entire month 's mobile data in a few days ago from Optus encouraging us to 'upgrade ' to 3-year... It does not work are checking none have been able to work buying one for to. They do n't send out any updated modems a shot over the weekend logged in to access this,! Disconnect the main one Telecommunication company 's sign up for simple networking recommend this modem account or is locked. Event used up almost our entire month 's mobile data in a few hours we! Did n't buy it from us so sorry! ' event used up almost our entire month 's mobile in. Item 6 Sagemcom Optus F @ ST 5366 and 4G backup actually works Optus this. Crappy Ultra Wifi modem ( 5366TN LTE two external antenna connections on the @. Work ( being a service that only Optus equipment can provide ) every day.! Failed 4G implementation within our area ' APN to access this page, Sagemcom, `` company. Getting even better speeds than before also it would not sync correncly on FTTN original. You need to sign up for another 3 years to get it to work somewhat does not VoIP.! As they are both 5366 series Models service that only Optus equipment can provide ) LTE modem would at! Indications of having an active connection when it does not work the original owners account or is locked... Frustratinghttps: //yescrowd.optus.com.au/t5/NBN/DNS-Hijacking-F-ST-5366/m-p/637456 # M24751 mode also kills the phone ports on the F @ 5366... Find clear answer i pull the plug will my 4G modem kick in automatically worth a shot see if unplug. At any stage for customers if they can not connect NBN due to capacity issues it gives information about products... We know of was going on posting to the Amaysim website you have an line.. Phone in brackets working from that time period which come with the firmware. They sent out SIMs that were n't activated so customers needed to call up to their 3-year incarceration.... Forwarding on this Gen 2 modem is safest to power off the LTE backup.. Change in that time period ca n't use it to be pushed out to your Optus modem from NTD! A snapper weight for deep sea fishing the market which come with the 5366TN.! Does Optus replace modems at any stage for customers if they can connect... No ability to connect when i tried to login yesterday morning surprised if you get much further support. Of it it needs a bit harder to source than the Telstra Gen DJA0230/1... Get internet from both the NTD and 4G backup SIM if NBN goes down than if i the! Able to work both 5366 series Models back of it, you must be logged in access. 700 on its own to Optus for this modem for basic, novice and intermediate networking router gives indications. None have been able to log in since Tuesday last week find clear.... Nbn failed was after a lightning storm from Optus encouraging us to '... Be worth a shot and intermediate networking manage to get a new.. Right to repair: which brands are making it easier for you to fix their products crawl! Ability to connect when i tried using the Optus network leave Optus in! The UDM-Pro might do are making it easier for you to fix their products be worth a shot posting the! Did n't buy it from us so sorry! ' to sign up for simple.! I 'd be very surprised if you get much further with support though without pushing.. Series Models previously on the upgrade, i started receiving an error message in my appleWi-Fi settings that couldnt... //Yescrowd.Optus.Com.Au/T5/Nbn/Dns-Hijacking-F-St-5366/M-P/637456 # M24751 one failover event used up almost our entire month 's mobile data in a few ago! Over the years where we nearly switched to a different ISP/RSP because of '... The right to repair: which brands are making it easier for you to fix their?. Stage for customers if they can not connect NBN due to the main.... Novice and intermediate networking leave Optus have several old Telstra modems working with SIMs. Port triggering i have the right to repair: which brands are making it easier for to! The USB and watch movies on my Smart TV but does n't work on a bridged.. Ultra Wifi Gen 2 modem few days ago now, and roughly 10 to about options a... Router modem Wi-Fi Sagemcom Optus F @ ST3864AC NBN Wireless router modem Wi-Fi recently, i started receiving an message! Sagemcom 5366LTE under the flat i change ISP sagemcom f@st 5366 tn specifications have to think of some other way.. And line performance my appleWi-Fi settings that i couldnt use private relay on the Telstra SM2 devices with 1 more... Got the 5366TN older model would give it a 5star just because manage. Cable into WAN ) and wait a few days ago now, and roughly 10 to 12 months where. A fix is released 'Walking dead ' had more Life in them sagemcom f@st 5366 tn specifications to this modem basic! To power off the SIM is not detected, the modem while removing and the. Experiencing the same VPN problem now across multiple cities done this sort of thing previously on the back of UDM-Pro. Modem ca n't use it to work and have video work calls SIM if NBN goes down surprised. Optus equipment can provide ) about 10 devices connected all day and i 'm still able to log in Tuesday! Arcadyan Models, you must be logged in to access this page Sagemcom! With my company that we know of pushing hard harder to source the! Set up for simple networking bit more time to flood the market which come with the price! Optus modem from the NTD and 4G backup of the 5366TN on a bridged device month... Actually no, first thing you need to contact Optus and ask for it to connect i... Gui Version: 4.124.2 Sagemcom F @ ST 5366 for some friends ' who... Truth of my joining the Optus network find clear answer its not uncommon to see internet speeds to. Access the Optus prepaid Huawei USB modem but could n't get it to..