Michael S. Rousseau was appointed Deputy Chief Executive Officer & Chief Financial Officer of Air Canada in January 2019. Name & Title Social Contact Info; in a New Window, Opens in a This year it spent $16 million to expand its cold chain storage facility at Toronto Pearson International Airport. a New Window, Named Best Airline in North googletag.enableServices(); By splitting that apart you have the ability to get into specific cargo lanes with year-round scheduled service as opposed to many international passenger routes that are seasonal, he said. Primary ContactTwyla RobinsonDirector Customer Care & International OperationsAir Canada Centre7373 Cte-Vertu Blvd. Eric is based in Portland, Oregon. Hearings on Quebec's proposed overhaul of French language law underway at National Assembly, CBC's Journalistic Standards and Practices. }); googletag.cmd.push(function() { MONTREAL, Feb. 6, 2023 /CNW Telbec/ - Michael Rousseau, Air Canada President and Chief Executive Officer, Amos Kazzaz, Executive Vice President and Chief Financial Officer, Lucie Guillemette, Executive Vice President and Chief Commercial Officer, Craig Landry, Executive Vice President and Chief Operations Officer will hold a conference call for analysts on Friday, February 17, 2023, to present . ", The federal Minister of Official LanguagesGinette Petitpas Tayloralso criticized Rousseau, stating on Twitter that, "Air Canada offers an important service to Canadians. When you complete the webform you will be providing the airline with all the details they need to complete your claim efficiently. Prior to Air Canada, Mr. Rousseau held executive positions including those of President, and before that Executive Vice President and Chief Financial Officer at Canada's largest diversified general merchandise retailer, Hudson's Bay Company (HBC). Wed like to think we can possibly expand into other regional markets with this type of lower emission, zero-cost aircraft, said Rousseau. Air Canada CEO says he's lived in Montreal 'without speaking French' for 14 years | CBC News Loaded. Its been eight months. From the very beginning of the pandemic, we have continually layered on new biosafety measures and improved upon those already in place. Every day, we fly family, friends and valued customers to destinations worldwide. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. please contact our team at Elliott Advocacy through this form. Decades ago Air Canada flew Boeing 727-100, Boeing 747 Combi (passenger and cargo sections on the main deck) and DC-8 cargo jets. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Compensation Clinic: Air Canada Flight Delay & Missed Connection Resulting In 24h+ Delayed Arrival, Air Canada Aeroplan 3,500 To 7,000 Bonus Miles For Travel To Europe March 1 September 30, 2023 (Book By March 1), Air Canada Check-In System Is Still Unable To Accept Certain Covid Test Certificates, Hilton Go Employee And Friends & Family Rate Plans. He. New Window. We also made major changes to our fleet, renewing it with modern Airbus A220 and Boeing 737 MAX aircraft that are more comfortable and, importantly, more environmentally friendly, than the older aircraft we retired. Still, these and other innovations, such as convenient new touchless airport processes, will be key to recovering from the pandemic and allowing us to emerge even better than before. window.googletag = window.googletag || {cmd: []}; REUTERS/Ben Nelms/File Photo Pseudonyms will no longer be permitted. West Saint-Laurent, Quebec H4S 1Z3 michael.rousseau@aircanada.ca Air Canada Centre7373 Cte-Vertu Blvd. googletag.cmd.push(function() { Window, Opens in Rousseau joined the company in 2007, becoming CFO in 2017 and deputy CEO in 2018. Eventually, Zappa asked the question in English, saying, "How can you live in Montreal without speaking French? All of us at Air Canada are eager to welcome you back on board. var gptSlot = googletag.defineSlot('/21776187881/FW-Responsive-Main_Content-Slot1', [[728, 90], [468, 60], [300, 100], [320, 50]], 'div-gpt-ad-b1-i-fw-ad-1').defineSizeMapping(gptSizeMaps.banner1).setCollapseEmptyDiv(true).addService(googletag.pubads()); MONTREAL -. America. d'Air Canada, Michael Rousseau, a prononc avant de passer l'anglais lors de son premier discours en public. Get 5 free searches. Air Canada contact info: Phone number: (514) 422-5000 Website: www.aircanada.com What does Air Canada do? New Window, Opens in a New Michael Rousseau President and Chief Executive Officer Air Canada Centre 7373 Cte-Vertu Blvd. Select your edition and language. This is even more the case today when many are taking their first trip in years following the pandemic. The airline, founded in 1937, provides scheduled and charter air . Media CentreClick here to open mobile navigation. He. Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products. Air Canada CEO Michael Rousseau has drawn the ire of federal and provincial officials after speaking only 20 seconds of French in his first major speech. An Air Canada Airbus A320-200 airplane prepares to land at Vancouver's international airport in Richmond, British Columbia, Canada, February 5, 2019. Were always here to help. Status of Air Canada flights by route or by flight number. "These words are unworthy of the role he occupies. And we would like to double the business over that period of time.. It leverages our brand and our international network, added Air Canadas top executive. https://www.aircanada.com/us/en/aco/home.html, Banks, airlines deserve no credit for card tricks. googletag.enableServices(); As Deputy Chief Executive Officer & Chief Financial Officer, Mr. Rousseau had oversight for several significant corporate initiatives and businesses including Air Canada Rouge, in addition to his responsibilities for the airlines overall financial strategic direction comprising all aspects of financial reporting and planning, investor relations, treasury and controllers operations, taxation, pension administration, internal audit, procurement and corporate real estate. a New Window, Opens in a New Director of Chorus since February 4, 2019. We didnt look at this purely through the lens of high-yield during the pandemic. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. QuebecJustice MinisterSimon Jolin-Barrettewho is responsible for Bill 96, the province's controversial and sweepingproposed overhaul of its French-language law was quick to share his condemnation on Twitter. Mr. Rousseau, an accountant, assumes the top job at Canada . . Reader Question: World Of Hyatt No Longer Extending & Exchanging Certificates That Expire On February 28th ? Air Canada CEO changed this morning when former Chief Financial Officer Mr. Michael Rousseau took over from Mr. Calin Rovinescu. gptAdSlots.push(gptSlot); Quebec Liberal Party Leader Dominique Anglade also reacted, calling Rousseau's comments "appalling and disrespectful" and stating that "Air Canada frankly does not understand the impact of its decisions," to appoint a CEO who does not speak adequate French. Holiday Inn Sends Text Message Asking Tips For Staff? Surely Mr. Rousseaus first job is to negotiate a rescue package with Ottawa that would see passengers, whose flights the airline canceled, have their refunds processed. Soon after joining Air Canada in 2007 as chief financial officer, Michael Rousseau oversaw the exit from Air Canada's fleet of three leased MD-11 freighter aircraft, which at the time were the company's last dedicated freighters. NDP MP Niki Ashton said she was disappointed that not only was the Air Canada . Mr. Rousseau has been a member of the Board of Directors at Resolute Forest Products since 2010 and he has held several Board memberships of other public companies over the past 18 years. Leading an iconic company like Air Canada is a huge responsibility and, for a proud Canadian like me, also a great honour. In the past year, we finished the technically challenging task of installing a new reservation system to serve customers better, and we launched a transformed Aeroplan program that is a step change in terms of flexibility and reward appeal. Work Biography for Michael Rousseau, Air Canada. Travelers say theyll skip the airport and hit the road in 2011, Ridiculous or not? It determined that cargo would be strong over the long term. Wheres the refund? Air Canadas efforts to achieve net zero emissions by 2050 include forming a consortium to encourage more investments and credits in production of sustainable aviation fuel in Canada and supporting the development of carbon capture technologies. View Air Canada (www.aircanada.com) location in Quebec, Canada , revenue, industry and description. Were always here to help. Michael Rousseau was asked in French by a journalist for Quebec TV news channel LCN how he's managed to live in Montreal for so long despite speaking little French. Michael Rousseau works as a President & Chief Executive Officer at Air Canada, which is an Airlines, Airports & Air Services company with an estimated 27.3 K employees; and founded in 1946. Holiday Inn Sends Text Message Asking Tips For Staff? (Podcast), President/Chief Executive Officer, Air Canada Corp. Now it wont refund my $3,606. Michael Rousseau Net Worth. Michael Rousseau was born and raised in Montreal, Canada by her parents. }); Before Rousseau took the stage Thursday, Air Canada announced it would purchase 30 electric-hybrid aircraft under development by Heart Aerospace of Sweden. WestSaint-Laurent, Quebec H4S 1Z3https://www.aircanada.com/us/en/aco/home.html, Main: (514) 422-5000Toll Free: (888) 247-2262, PO Box 64239 Michael Rousseau's age as of 2021 is 62 years. Executive Biographies Board of Directors; Corporate Policy and Guidelines on Business Conduct Air Canada CEO Michael Rousseau issued a clarification Thursday following a massive backlash in Quebec after Rousseau said it is a "testament to Montreal" that he hasn't had to learn and speak . }); Many years ago we had freighters. googletag.defineSlot('/21776187881/fw-responsive-main_content-slot2', [[468, 60], [728, 90], [300, 100], [320, 50]], 'div-gpt-ad-1665767472470-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); Hertz billed her for eight extra days on her car. Air Canada Contact Info: Phone number: (514) 422-5000 Website: www.aircanada.com What does Air Canada do? At the same time, we will continue to deliver the superior customer service that won us the title of Best Airline in North America at eight of the last 10 Skytrax World Airline Awards. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Our free daily newsletter sends you the latest information on hotel and airline programs. "Like any CEO of a company subject to the Official Languages Act, [Rousseau] should be able to communicate in the official languages,"Thberge said in an interview with Radio-Canada. Conditions of Carriage & Tariffs, Customer Instead, use this form. My Samsung tablet wont hold a charge. If you are experiencing problems, please try our, Best Airline Staff in Canada and North America. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. We knew that that is really not sustainable long term. Policy, Cookies . When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the question be posed in English. The airline has set ambitious climate targets to realize a goal of net-zero greenhouse gas emissions (GHG) throughout its global operations by 2050. }); Eric is the Supply Chain and Air Cargo Editor at FreightWaves. When Air Canada CEO Michael Rousseau was asked in French on Wednesday how he managed to live in Quebec's largest city for 14 years without speaking the language, he paused and requested the. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Michael Stewart Rousseau occupies the position of President, Chief Executive Officer & Director at Air Canada. googletag.pubads().collapseEmptyDivs(); googletag.defineSlot('/21776187881/fw-responsive-main_content-slot5', [[728, 90], [468, 60], [320, 50], [300, 100]], 'div-gpt-ad-1665767778941-0').defineSizeMapping(gptSizeMaps.banner1).addService(googletag.pubads()); googletag.pubads().enableSingleRequest(); Rousseau also told the committee that Air Canada, which is subject to the Official Languages Act, understands its obligation to communicate with its customers in the official language of their choice. Many pointed out that Air Canada is subjectto the Official Languages Act and must therefore serve customers in English and French, depending on the customer's preference. Mr. Rousseau has been a member of the Board of Directors at Resolute Forest Products since 2010 and he has held several Board memberships of other public companies over the past 18 years. Rousseau was appointed president and CEO of Air Canada in February, and has occupied top positions at the airline since 2007. Rousseau is well known and respected within the chief financial officer community, but has a low public profile. Check out our directory. General Because I want to make sure I understand your question before I respond to it.". We think cargo is a great business for Air Canada. MONTREAL, Feb. 6, 2023 /CNW Telbec/ - Michael Rousseau, Air Canada President and Chief Executive Officer, Amos . It is clear that many airlines, including Air Canada, have scheduled too many flights for this summer. QUEBEC A public apology from the president and CEO of Air Canada Michael Rousseau Thursday over his inability to speak French has done little to calm the language tempest he sparked this. As we always recommend, start by addressing your query with customer relations. 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