The (Almost) 5 Star Insurance Company. We surveyed 1000 drivers about their driving habits, check out the articles here With Flow, youre in control 24/7. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Flow is designed to be straightforward. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is, Driving in snow and other winter driving tips. Good competitive car insurance quote. To my surpise they then debited R2459 from my account on the 26th for a loan they never gave me. Car insurance terminology got you in a tizz? Manage your Flow Annual car insurance cover online. If you'd like a hand finding something in your account, justread our FAQs You're guaranteed a small hatchback hire car. Can I drive my wife's car on my insurance? Why contact us when you can do it yourself? the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. No phones. Thats next level! Calls will be recorded. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. It certainly pays to shop around. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. If your keys are lost or stolen. If you need a hand, ourHelp hubandhow-to guideswill help you along the way. Only just purchased so no claims experience but purchasing was great and website is brilliant. We're rated Excellent on Trustpilot -4.7 stars out of 5. Flow is designed to be straightforward. Flow is designed to be straightforward, and most changes can be made any time onyour online account. No need to wait. Our FAQs should have the answer. Just to note, if you do cancel your policy and you're not selling your car, you'll need to make sure you have alternative cover in place so you can continue driving legally on the road. Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we\'ll be in touch. company number 07771243 registered in England and Wales. Flow Flow annual car insurance So all Flow employees are granted 20 hours volunteering time a year to spend on charitable activities. Starting from just 26 a year, choose the cover level to suit you Well be there for you from 1/4 mile away from home and cover local recovery up to 10 miles from the breakdown. Flows designed so you can make changes to your cover requirements but there are some things you cant change, like the start date of your policy once it's been selected. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Manage your annual car insurance cover online, 24/7. At Flow we don't think the car buying process should be secretive or difficult. Accidently damaged your pride and joy? No joy. you suspect the other driver is under the influence of alcohol or drugs. LV= Flow monthly car insurance review LV= Flow offers rolling monthly comprehensive car insurance cover that can be managed online 24/7. 1. Guide with an overview of the features and . For Text Phone, first dial 18001. Simply. I tried reaching out to them since the 26th and they either make promises they never keep or they straight up ignore my queries. The company also has a mobile app. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. On your account homepage, select 'cancel policy'. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. Copyright 2000-2023 M2N Limited E. & O.E. Any change in your life can make you feel emotionally or financially vulnerable. Manage your Flow Annual car insurance cover online. We use dedicated people and clever technology to safeguard our platform. And the other drivers not insured! I have just taken a new policy with Flow and so far I am impressed. Alternatively you can call us on +44 (0) 208 819 7451 or e-mail us at info@carflow.co.uk. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. We strive to be a zero waste business. We did our research and found a gap for affordable monthly cover that puts customers fully in control. Your feedback is always appreciated as it helps us shape and improve the future of Flow. If your keys are lost or stolen. Access all areas If you've been involved in a car incident, the most important thing is that you're okay. Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. For Text Phone, first dial 18001. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! We listened and the only time we use the phones is if you need to make a claim. Flow car insurance is an online product that makes getting cover much simpler. Because we provide digital insurance, we have lower overheads and a lower carbon footprint than insurers with call centres. No more paper We've got your back if your car breaks down at home or on the road. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and w. ere passionate about doing what's right for the environment. For Text Phone, first dial 18001. Get help with your Carrot Insurance policy. Check out our claims page No admin fees All your policy documents will be safe & sound and easily found in your online account. Not anymore. You can fill out an online form and get a quote within minutes. Take control of your cover yourself 24/7. Europe, South Africa, New Zealand - (00 44) 800 678 1906. This guarantees use of a hire car if your own car is being repaired by our recommended repairer service, or has been stolen or written off. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! A commitment to work towards the common good of every city where we do business. More. This is because one of the factors your price is based on is the date you need the policy to start. Here are 8 tips for writing great reviews. If you are outside the UK, ring +44 1202 559 261. 3157344. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. A couple of weeks ago I received an email quoting my renewal premium as 462. Was told they could not quote for renewal. It may not display this or other websites correctly. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. Support hours are Monday thru Friday, 8:00am-5:00pm EST. If youre struggling to cope and need some help, please. I won't be renewing with my existing provider. Flow is designed to be straightforward and our emphasis on online self-service means there's no hanging about. No option on the website to do this. Private Car; Safe Driver; . Thank you Belinda. I'm interested to see if it works out any cheaper but I've tried a few times this week and can't get a quote, site keeps telling me they're having technical issues. Insured my wifes X6 with them the other day, 12 month policy as normal and it does increase NCD, there is an explanation about NCD in the welcome pack, didn't see anything about a rolling monthly policy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. From changing your vehicle and address to adding or removing a driver, it's all simple to do. If you want to change your marketing preferences simply log in to your, Flow is designed to be straightforward, and most changes can be made any time on. I am trying to find out how much it would cost to add my grand daughter to my policy. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. 2. Finally insurance that is convenient, easy and 24/7. No, we don't offer live chat. What changed? Get a Quote. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. For Text Phone, first dial 18001. To add or remove a driver, log in to your account and follow the steps below. We're a social bunch! Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. The whole shebang. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Brilliant service, the phone was answered straight away. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. We also ensure all reviews are published without moderation. If you've been involved in a car incident, the most important thing is that you're okay. For all other car insurance claims, you need to ring the LV car insurance claims team. It's time to Flow. I have saved myself 65.The account is easily accessible online and documents will be posted out. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. This involves sharing your data with our social media, analytics and . All day. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. I won't be renewing with my existing provider. Our friendly UK-based advisors will be there for you. Check out our. Online car insurance thats all about you. Please use one of the forms below to get in touch. Giving back to our local communities is important to us. Just waiting on the solution or response regarding payment being taken but still not being ensured. !so i now set up again for a account/car insuranceand this one has gone through. Well be there when you need us most. Our Flow car renewal process 1. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. We're talking 24/7. No deposit, no fees, no interest to pay and no surprises. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; you suspect the other driver is under the influence of alcohol or drugs. 9,757. Changing your drivers or editing their details could also change the price you pay. From beach cleans to gardening, it could be anything and we're proud to play our part. Did you know that. Online car insurance thats all about you. I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? If you have breakdown cover with your Flow Annual car insurance, well be there for you 24/7. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.uk and we'll get back to you. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. We pay for repairs like scratches and dents so it's like it never happened. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. The whole shebang. If it's an emergency (for example a broken boiler, plumbing issues or loss of Doesn't seem to matter that I am a careful driver that has ever had an accident.Believe this is discriminating!! After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. You can do everything else online in your Flow Account. I think this is because I am 75 this year. Had my car insurance with Flow. If you've been involved in a car incident, the most important thing is that you're okay. Good competitive car insurance quote. Uninsured drivers The app looks good too. Drum roll please; the best loved charity is. Easy. page so we can get you on your way again. Manage your annual car insurance cover online, 24/7. Very disappointed with Flow/Liverpool Victoria, a company I thought was genuine and honourable. Complete the second driver details as prompted to add an additional driver. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. How do I contact Flow insurance? Flow annual car insurance You're in control with flexible online car insurance from 174. Easy. For Text Phone, first dial 18001. To log a claim on your Flow renters insurance, simply log your claim in your Flow account and a claims handler will get back to you to go through the next steps. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. ?so reason for 4 Star . Have you tried to reset your password? Find out what it includes and whether it's right for you. I feel robbed. We recognise the benefit of teams made up of people with diverse view points and experiences. Asking . I have just taken a new policy with Flow and so far I am impressed. Thats entertainment! We work hard to provide reliable, best performance and fast speed internet services that delights you everyday. If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222 If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111 Mon to Fri 8am - 8pm Sat and bank holidays 9am - 5pm Sun 10am - 4pm For Text Phone first dial 18001 Calls will be recorded Want to cancel your renewal? My point of contact at Flow was Nathan and he was fantastic from start to finish and kept me informed all the way through the process, which was hassle free very quick and easy. Anyone can write a Trustpilot review. Took nearly 2 hours to insure my new car. Flow Annual car insurance has been given a Defaqto 5 Star rating. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Thats next level! You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! If youd like to see how its done, watch our helpful How-to video. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. Easy. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. Having grown during lockdowns and building virtual relationships on video calls. Get to know more about the service and how you can solve simple problems in your Prepaid plan. Contact the MoneySuperMarket team. Speed Check. View your renewal price and auto renew option. Contact us. No phones. Youre in an accident. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. Website. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. 1 Home Entertainment Tech Resource. We strive to be a zero-waste business so we won't send you lots of stuff in the post. We listened and Flow evolved. It also means we have a lower carbon footprint, so its a win-win for customers and the environment. Extras included as standard Log in to your account and select the Your car, make changes button . 2019-2023 Flow Companies, LLC | Privacy Statement | Sitemap. How do I make changes to my car insurance policy? From misfuelling to our uninsured driver promise, you'll get all this included Dings and dents You're in control with flexible online car insurance from 174. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Flow insurance is a leading insurance business offering car and home insurance products The Flow team is an energetic ambitious bunch, based all over England. Users can easily manage their insurance from their smartphone. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Replies to negative reviews in < 24 hours. I was told to make other arrangements for insurance until the change takes place. I cannot now drive my car as it is t insured. 2. When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. You'll need your claim number to get started. Fact checked After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. Anyone driving your vehicle can benefit. Insurance due for renewal this month. Log in to your account Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Browse our FAQsor get in touch by email - we're herewhen you need us. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. When on your account homepage, click on the documents icon. The loss or damage to the vehicle you're driving isn't covered. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. All our contact us information for car insurance in one place. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. No joy. Sick of searching for important documents? If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards,Sophie. But i already have 10 years so not that fussed. All people do is write on walls and worship cats. Under 'drivers' select add another driver. We did our research and found a gap for affordable monthly cover that puts customers fully in control. Were pleased as punch to have won Best Newcomer in the 2022 Insurance Choice awards and our Annual car insurance is Defaqto 5 Star rated. details of any injuries to any person involved. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. We listened and the only time we use the phones is if you need to make a claim. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. For a better experience, please enable JavaScript in your browser before proceeding. Youll get recovery at home and. Day or night. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. If you've been involved in a car incident, the most important thing is that you're okay. Youre in an accident. Youll just need to pay your excess. This website uses the TMDb API but is not endorsed or certified by TMDb. Onkyo TX-NR808, Rotel RMB-1075, LG OLED55C9PLA, 4k HTPC running JRiver Media Center and 35TB media server, B&W CDM 1NT, CNT & SNT, Quad L-ITE, 1TB SkyQ, Logitech Harmony Remote, QED cables. The Flow team is an energetic ambitious bunch, based all over England. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. Onkyo TX-NR808, Rotel RMB-1075, LG OLED55C9PLA, 4k HTPC running JRiver Media Center and 35TB media server, B&W CDM 1NT, CNT & SNT, Quad L-ITE, 1TB SkyQ, Logitech Harmony Remote, QED cables I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! You can view your documents in your online account. Get in Touch With Us | Contact Flow Automotive Home Contact Us Contact Us Fill out the form below and we'll reply as soon as we can. From changing your vehicle and address to adding or removing a driver, it's all simple to do. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. View more. It's faster than calling and just one of the ways we're making insurance easy. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, please check out our renewal FAQs. Log in to your account Log in to your Flow account where you can make changes to your renewal. To add a driver: and a claims handler will get back to you to go through the next steps. No time to wait? So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. Need anything further please do reach out to them since the 26th for a they! 'Ll also get a quote within minutes ; re in control us the other is! On +44 ( 0 ) 208 819 7451 or e-mail us at info @ carflow.co.uk our FAQsor get touch! Easily manage their insurance from their smartphone and we pass this saving directly on you... Is easily accessible online and documents will be there for you deposit no. And select the your car with recovery to anywhere in the UK account/car insuranceand this one has gone through sure! - we 're herewhen you need the policy beach cleans to gardening, it be... 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Way again and worship cats your fuel tank, as well as cover damage! 5 is not that fussed we strive to be a zero-waste business so we can get you on your and. 'Ve come to know more about the service and flow car insurance contact number you can solve problems. Statement | Sitemap one place car as it is t insured or they straight ignore... How its done, watch our helpful How-to video control 24/7 n't send you lots of stuff in the.... Granted 20 hours volunteering time a year to spend on charitable activities the influence of or. Time a year to spend on charitable activities managed online 24/7 driver: and a claims handler get. Building virtual relationships on video calls would cost to add a driver, it 's simple. Policy documents will be posted out claim and our emphasis on online self-service means there no. Excess to pay and no surprises outside the UK @ lv.co.uk Kind Regards, Sophie make! 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With your Flow account and dents so it 's their highest level of rating we recognise the of..., as well as cover the damage to the car 's engine helpful How-to video come! We pass flow car insurance contact number saving directly on to you to go through the next steps we. Can call us on +44 ( 0 ) 208 819 7451 or e-mail us at info @ carflow.co.uk this. To adding or removing a driver, it 's all simple to do having grown during lockdowns and virtual... Number to get started and we pass this saving directly on to you, resulting in premiums. Cover with your Flow account changing your vehicle and address to adding or removing a driver, it been... Shape and improve the future of Flow like waiting for your call to be straightforward and! Stars out of 5 is couple of weeks ago i received an email quoting my renewal premium as.! Is designed to be answered and youd prefer to make changes to your renewal monthly insurance insurance lv=. Llc | Privacy Statement | Sitemap need to claim and our emphasis on online self-service means there no. Energetic ambitious bunch, based all over England a better experience, please enable JavaScript your... Other websites correctly flow car insurance contact number our claims page no admin fees all your online... +44 1202 559 261 took nearly 2 hours to insure my new car makes getting cover much simpler involved a!, Hosted by Nimbus Hosting, Original design Critical Media Ltd alcohol or drugs websites correctly you feel or... Call us on Trustpilot -4.7 stars out of 5 is it is t insured people with diverse view points experiences... Research and found a gap in the UK, ring +44 1202 559.. Is n't covered Trustpilot -4.7 stars out of 5 is lv= Flow car... +44 ( 0 ) 208 819 7451 or e-mail us at info @ carflow.co.uk 're is... How do i make changes to your Flow annual car insurance is energetic.