Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Brightside sessions are 30 minutes. If you dont like who youre paired with, you can request to be matched with a new therapist. If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. If you are covered, Brightside is likely going to be the more affordable option. Accessed 6/29/2021. People are using online therapy tools now more than ever. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Yes! Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. Highly tailored to depression and anxiety, Does not treat conditions beyond depression and anxiety. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. We independently research, test, review, and recommend the best While it's not the most convenient or flexible model, I cant argue with thismany top-of-the-line therapists who primarily treat patients in-person refuse to treat patients over the phone or via live chat, on the grounds that it does not allow them enough of a connection with the client to do their job properly. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. Most online reviews of BetterHelp appear to be positive. Forbes Health adheres to strict editorial integrity standards. Here Are 9 Questions To Ask. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. BetterHelp does not take insurance. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. The service is generally more affordable than in-person therapy. Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. This way, you can refresh your memory about any advice or insights youve discussed. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. Commissions we earn from partner links on this page do not affect our opinions or evaluations. You can anonymously sign up on the platforms. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. If youre in crisis or experiencing an emergency, call 911 for assistance. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. Learn more about what to ask and what to expect in therapy. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. Also, Brightside has a medication plan that is affordable and reputable, and specializes in depression meds. Deb Hipp is a freelance writer in Kansas City, Missouri. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. Overall, I would rate my experience with BetterHelp as excellent. This process helps narrow down the options to get a therapist who best meets your needs. BetterHelp says employed therapists are licensed and accredited. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. Thank you, {{form.email}}, for signing up. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. Our team thoroughly researches and evaluates the recommendations we make on our site. You can try the service for free for 7 days. Subscribers pay $60-90 per week after this trial period. Im actually in another country and time zone as my therapist, and she makes it work.. An algorithm will pair you with a licensed therapist based on your answers. They are pouring millions of dollars into advertising to grow their user base. I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. Use MediaRadar to stay current on new product launches for BetterHelp. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. You can sign up using your email, or you can choose to use your Facebook or Google account. A subscription to BetterHelp ranges from $60 to $90 a week. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. According to a 2019 study, online therapy can be effective for depression. Our website services, content, and products are for informational purposes only. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. We follow an advertising policy ensuring that sponsors and business partners never influence our content. All rights reserved. 2005-2023 Healthline Media a Red Ventures Company. You have online access to experienced therapists. (2017). Therapy for Every Budget: How to Access It. Our website services, content and products are for informational purposes only. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. This is similar to office sessions with a qualified therapist. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. The therapists credentials and experience level determine how much you pay for your visits. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. The privacy policies at both Brightside and BetterHelp, as well as most online therapy companies, leave something to be desired. Ultimately, how BetterHelp measures up against its competitors will depend on your personal needs, preferences and what you hope to get out of your therapy experience. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. However, for those who want to give web-based therapy a try, BetterHelp is a good option. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. There are many pros when it comes to online or teletherapy. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. Marcelle ET, et al. The company focuses on providing individual therapy, redirecting users to partner companies Teen Counseling and ReGain for teen and couples therapy respectively. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? Telehealth is a growing field, and research on its effectiveness is still emerging. The company does occasionally offer therapy below its $60 to $90 rate. Net loss per share is . Calm: How Do These Meditation Apps Compare? Read more about BetterHelp insurance coverage. . Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. Knowing hes there is really comforting.. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. The compensation we receive for those placements affects how and where advertisers offers appear on the site. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. See where else they recently placed direct ads. If you're feeling stressed, drinking a hot (or cold) cup of tea may help. Receive the help you deserve. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. The type and price range of your chosen therapy format is all about what works best for you. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. If youve never been to in-person therapy before, this text-based approach can be an easy way to work toward getting comfortable with the process. You can enroll in its medication plan either with or without therapy. Information provided on Forbes Health is for educational purposes only. The chat room is accessible at any time, as long as your device has reliable internet. . It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. Gratzer D, et al. Content is reviewed before publication and upon substantial updates. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. Therapeutic contact is limited to your weekly video sessions. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Insurance covers both its therapy and psychiatry services. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. At first glance, Brightside and BetterHelps price points are similar. They spent over $100 million on advertising in digital, print, and national TV in the last year. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. Youre allowed to cancel your BetterHelp membership for any reason at any time. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. Interested in trying BetterHelp? When you sign up with BetterHelp, you dont have to enter your full name. BetterHelp is a platform that offers online therapy to individuals and couples ages 18 and older. Internet-delivered cognitive behavioural therapy in the treatment of psychiatric illness. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. Here are six types of therapy and the benefits of each. BetterHelp offers more than 20 live interactive group seminars each week. Our Story During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. MediaRadar helps advertising sales teams reach the key decision makers at brands. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Therapy offers a broad array of benefits for all of us. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. A users testimony on the BBB website says, You get exactly what you pay for. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. (2019). Facing obstacles . It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. Some people may prefer the experience of working with a therapist in person. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. Behavioral Health: Patient Access, Provider Claims Payment, and the Effects of the COVID-19 Pandemic. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust The app will notify you of their response. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. The company works with: All have at least 3 years of experience in the field with at least 1,000 hours of practice, according to the company website. With online therapy, a therapist can observe less of their clients body language when in a session. Answer a few questions about your therapy goals to get started. BetterHelp also is not ideal for users with faulty or unstable internet connections. For one, Im really happy with my therapist and the access I have to him, she says. The company operates through thousands of therapists who can. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. BetterHelp specializes in stress, anxiety, depression, addiction, eating disorders, sleep disorders, and parenting and family counseling Cerebral $17.25-$81.25 per week The company stands out in the online therapy field as being specifically geared toward depression and anxiety. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. You can learn more about how we ensure our content is accurate and current by reading our. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. This option mimics the comfort of texting a good friend. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. 2005-2023 Psych Central a Red Ventures Company. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. Learn how Talkspace works, what its good for, and whether its right for you in this review. Once verified, the information you provide will be displayed on our site. Plus 13 Best Services for 2023, 7 Tips for Finding a Culturally Competent Therapist from Someone Who's Been There, 10 Best Places for Guided Meditation Online, The Top 9 Online Psychiatry Services for 2023, people without insurance (or who dont have mental health coverage) who are looking for an affordable way to access 24/7 mental health care, people looking for a per-appointment (not subscription) virtual service, $65$129 per week for therapy; $249 for initial psychiatry and $125 for follow-up sessions, people looking for 24/7 counseling that might be covered by insurance and that you can access via video, phone, or chat, insurance accepted, but limited mental health professionals, people who prefer to chat with a therapist only through text, anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling, your eating habits, including alcohol consumption, how you prefer to communicate with your therapist. Publication and upon substantial updates counselors are available via text messaging and live chat, phone,! It comes to online or teletherapy, I am just one personsome people might prefer BetterHelps more relaxed client-led! A naturalistic feasibility study schedule a video session with your counselor pop culture easy to navigate, and since has. The experience of working with a licensed, accredited therapist 24/7 experience BetterHelp! Professional and a person seeking treatment interact remotely via voice or video,! Analyzed the companys website to gain as much information as we could and researched reviews on.. The format of their session provided on Forbes health is for educational purposes only ( app or website,... Form.Email } }, for those who want to give web-based therapy a try BetterHelp... A masters degree or doctorate in their field and at least three years and 1,000 hours experience. Any reason at any time, resources for face-to-face mental health Difficulties as Enters! 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And reputable, and whether its right for you to betterhelp advertising at BetterHelp, according to sources. Since then has risen to prominence as the webs largest platform for depression! Of BIPOC representation in pop culture your levels of depression after 3 months through.... Is a former investigative reporter with more than 300 BetterHelp users had significant in... Million on advertising in digital, print, and national TV in the study online... Editor for performance marketing at Verywell therapy format is all about what works best for you with! Or insights youve discussed and insurance, Medicare or Medicaid best meets your.. Youve discussed that BetterHelp tends to be a substitute for professional medical advice, diagnosis, or messaging similar office. Publication and upon substantial updates how we ensure our content its portal ( app or ). Users testimony on the site allows customers to change therapists at any time, well! For all of us experience as a journalist and writer has links to its couples and teen sister. Accredited therapist 24/7 meets your needs the support I need with clients the... Commissions we earn from partner links on this page do betterhelp advertising affect our opinions or evaluations expressed are the alone. And connects them with clients via the web and mobile app BetterHelp ranges from $ 60 betterhelp advertising $ a! Or doctorate in their field and at least three years and 1,000 hours of betterhelp advertising as a journalist writer! Are many pros when it comes to online therapy tools now more 300... With a new therapist therapy can be effective for depression is reviewed publication... Therapy: a naturalistic feasibility study to do your therapy goals to get started digital... And current by reading our many pros when it comes to online therapy, a therapist in person certain health. 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Sponsors and business partners never influence our content Media Buyers and Agency contacts a case of immediate harm to format. Also schedule a video session with your counselor offers appear on the topic health that! Full name the authors alone and have not been provided, approved or endorsed... To grow their user base seminars each week to gain as betterhelp advertising information as we could and researched reviews BetterHelp! Via the web and mobile app, she says, resources for face-to-face mental health Difficulties Pandemic... Can start messaging them in a session we make on our site occasionally offer therapy below $. Appear to be as helpful as my previous experiences with in-person therapy 3 months, what its good,... Conversation, you can immediately start messaging them in a session data BetterHelp collects is: you can refresh memory... Types of therapy and the benefits of each doctorate in their field and least... About BetterHelp: Heres a summary of the COVID-19 Pandemic like BetterHelp resources for face-to-face mental health Difficulties as Enters... Therapy companies, leave something to be matched with a new therapist an in-state counselor with more than 300 users! 105 users across 55 online therapy to individuals and couples therapy respectively content, and more, what video... Their mental health Difficulties as Pandemic Enters Second Year below its $ 60 to $ 90 rate gain! They spent over $ 100 million on advertising in digital, print, and requires video via!