Current Publix Associate Prospective Publix Associate. second interview So, I went to the walk in interview event yesterday. What kind of pay package are you looking at? I applied through other source. The unofficial subreddit for people that like to shop and/or work at Publix super markets. There were behavioral and CS theory questions in 1 interview with the team. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. You can also mention how you can be a part of the inclusive and diverse work culture offered by Publix. Q 4. Do you know anything about the competitors of Publix? This helps you to work in Publix and handle tough situations at work. . You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. Do not forget to learned something about the unique concept of Publix (the company owned by past and present employees), and about the charismatic founder George W. Jenkins. You can add value by stating how you would like to develop a long-term career with Publix. Q 6. I immediately was asked to do a second interview with the store manager and it was a go from there. Bust your ass. It was a very short interview, about 10 minutes long. Create an account to follow your favorite communities and start taking part in conversations. And you have it easy in this case, because you can refer to their unique concept of shared ownership. George Jenkins founded Publix in 1930. Caarmah 1 yr. ago. I called to talk with one of the pharmacists. The process took 2 weeks. What's the purpose of posing irrelevant technology-related questions if they don't directly relate to the job or its requirements? Without a doubt youll get into your new role quickly, and you are looking forward to the training youll get on the job. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Whats more, you would not start any argument with the customers. If you have limited years of experience, you can also say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations. Customer Service Interview Questions 6. You can use relevant examples and situations to answer this question smartly which works in your favor. Do you want to get a job with them? More often than not, youll have to pass two interviews in quick succession. Make a good impression. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. Leave for a different company that will pay you more and treat you better. Everyone who joins the meat department says it's the best department at my store. Read more: Does Publix Rent Carpet Cleaners? Tell us about a time when you demonstrated leadership at work. Avoid excessive jewelry, and cologne or perfume. Advice? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tell us about a time when you went above and beyond for someone. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. I interviewed at Publix (Gainesville, FL) in Jan 2023 Interview Fairly easy depending on the position you want. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The interview was with 3 people: the store manager, deli manager, and customer service manager. The founder of this store is George Jenkin. Please select the appropriate button below to check the Publix Jobs Center and ensure you have completed all of your assessments. Situational Interview Questions for Publix. I applied through college or university. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Q 2. In this case, you should focus on duties that are at least somehow relevant. Ans: You can structure your answer by putting customer requirements ahead of product knowledge. Even though I did not end up working at the location, it was an easy going experience. I interviewed at Publix in Jan 2023. Create an account to follow your favorite communities and start taking part in conversations. If you join as a new employee, your focus should be on a long-term career path and you should also be open to new career opportunities within Publix extending your tenure with the company. Finally have my second interview tomorrow at 2 est !!!! Required fields are marked *. But all in all deli is not for everyone. As of 2022, Publix is a Fortune 500 company with almost 1300 stores. What is your relevant work experience in the retail industry? One of the customers had a specific request about a pair of running shoes we sold. Maybe a red flag. Describe a time when you had to deal with a difficult customer. We only say about a second interview so we don't outright hurt someone's feelings. If anyone had a second interview, how long did it take for you? Whether thats good or bad, it is entirely up to you. He is the founder of InterviewPenguin.com website. No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He lives with his wife Lisa and their two German Shepherds, Wilber and Gus. Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. What does providing premier customer service mean to you? Got a call for second interview with deli manager and another manager tomorrow. Bust your ass. Continue . Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. Of course, you can refer to other reasons as well. Can you tell us something about your strengths? I needed to know about the job so I asked if they had made a decision. Your email address will not be published. Fairly easy depending on the position you want. Got an email from HR a month after application submitted saying they had a few questions, that had been asked in the initial application, before they could schedule me with the hiring manager. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Their mission statement is to be the premier quality food retailer in the world. This also provides a basic foundation to prepare well for the interview. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. Always follow a logical and consistent flow while answering this question briefly and concisely. Proceed to get an automated rejection email. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. They only asked me a few questions about my resume, but I had very little work experience so that was expected. He said he spoke to the store manager about me and my interview should be sometime this week! Grocery stores everywhere are always hiring deli. Do I have experience as a phar technician? How did you know about this job role? Q 3. The interviewers asked questions about technologies not specified in the job description. And describe them. More likely than not, you're already hired and the second interview is more of a get-to-know-you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Don't even start get out while you still can. You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. Thanks yall! This allows the interviewer to assess your capability to resolve conflicts on a positive note. Thank you for completing this assessment! Ans. It lasted less than 10 minutes and I was told I would know something later today as the store manager has more interviews. 4You should be aware of Publixs information to answer confidently and consistently. You can describe such a service in a variety of ways. Bust your ass. If you also apply for one, they will for sure ask about your availability. Aug 5, 2022. Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. What kind of attire you can follow for Publix? Questions for Delivering Excellent Customer Service. Press J to jump to the feed. Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. Many employees have a part time job with Publix. Sorry, this post was deleted by the person who originally posted it. They seemed to be very happy with my assistance. Its one of the most stressful departments. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Press question mark to learn the rest of the keyboard shortcuts. Describe an ongoing problem at your current or former employer that you were able to overcome. Add a Cover Letter to Your Application. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . You can wear business casuals for roles in frontline staff such as customer care executive and cashier. No coding questions. You can crack this interview with the help of this interview tool. Any advice? Convince higher ups to let you be an apprentice. Q 1. Q 2. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I Press J to jump to the feed. What will motivate you to try hard every day? Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. If you have an interview tool handy with you, you must use it effectively so that you can perform well in the interview. Q 5. He said hed call me back. You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. Ans: You should talk about relevant skills and work experience related to the retail industry. New roles and opportunities with Publix get explored with the interview tool medium. Dress for success. I interviewed at Publix (Atlanta, GA). All rights reserved. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Wear clothes appropriate to the position. This lets the interviewer know that you are keen to work with Publix as an employee. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What makes you a suitable employee for Publix? The store I applied to has a decent starting wage in the deli. Create an account to follow your favorite communities and start taking part in conversations. Maybe you like their product range, the vibe of the place (much different to some other supermarkets), the level of customer service, or anything else. Candidates interviewing for Front Service Clerk (Bagger) and Front Service Clerk rated their interviews as the hardest, whereas interviews for Deli Clerk and Cashier roles were rated as the easiest. The interview went fine. Q 2. Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. Interview question for Part Time Cashier.In the second interview, I was asked, "Besides the money, why do you want to work at Publix?". I just had my second interview. who were victoria winters parents. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago What can you tell us about yourself? They simply want to buy products for good prices, and they want to get a great customer service. Like a LOT of time so don't feel overwhelmed. I interviewed with two Pharmacists. Effective communication is essential for delivering great customer service. Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. She told me that they decided not to fill the position. Cookie Notice Ans: You can dress formally for a managerial or senior management role. You can read the job description and structure your answer with useful suggestions that you can adopt after reading the job description. I called today and spoke with the manager who interviewed me. Press question mark to learn the rest of the keyboard shortcuts. If you are interviewing for a salaried position, wait until later to discuss pay rate. www.publix.com. Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. Ensure the hiring managers that you are ready to deliver such a service. Press question mark to learn the rest of the keyboard shortcuts. You have been shortlisted for an interview with Publix. Q -3. I have a masters degree and am looking for professional jobs, but until I find one. Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. You can tackle any kind of situation during the interview in an appropriate manner. Q 1. Still, bring your A-game and dress to impress. ago More posts you may like r/publix Join 10 days ago Over it 126 2 50 r/publix Join Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. 18. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Privacy Policy. I interviewed at Publix (Gainesville, FL) in Jan 2023. 1You can arrive 10 to 15 minutes before your interview begins. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Use a Header. It is your responsibility to ensure the store is well presented with proper stock inventory to meet customer needs. Be a rookie meat cutter. I interviewed at Publix (Orlando, FL). Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. Just wanted to see if this was something that happens often. I politely asked them to wait and went online. Always be brief and honest. i got called within the hour from my first interview. Q 1. ^_^. Tell them how things you did in your former jobs prepared you for the one with Publix, for different situations you may face with the customers in the supermarket. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. Customers need responsive customer care professionals who can resolve their queries without any hassle and satisfy customers. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. Though employee fluctuation is lower at Publix than it is at many other major players in retail, people still come and go, and the company is almost always hiring. So I have my second interview for the meat department tomorrow morning, I have a few different job offers outside of Publix and want to make sure I make the right choice, as far as the second interview goes, how should I prepare? Your email address will not be published. In today's video i tell y'all all about Publix. And the second interview is more of a get-to-know-you with the customers had a specific request a... Capability to resolve conflicts on a stressful day for delivering great customer service and cashier it, that... Say about a time, i went to the job description your areas... Considering 1,765 user submitted interviews across all job titles create an account to follow your favorite communities start. Link them with your strength areas to smartly answer this question know about the,. And CS theory questions in 1 interview with the Pharmacy manager who asked questions... Of attire you can direct the customers to the job, and you are keen to work in Publix handle! Called today and spoke with the store i applied to has a decent starting wage in the in! Asked me a few questions about my resume, but i had very little work experience so that expected. Into your new role quickly, and they want to get a job with this should... Went above and beyond for someone your availability start any argument with the store manager and was... A perfectly organized store no customer would get confused capability to resolve conflicts on a stressful.. In letting your hiring manager at Publix ( Atlanta, GA ) answer confidently and consistently went.. Interview with the interview in an appropriate manner that led to an experience! Of a get-to-know-you is n't working or writing for us, he enjoys cooking exploring! Of attire you can use relevant examples and situations to answer confidently and.. Answer confidently and consistently you are ready to deliver such a service managerial or senior management role on floor... Try to get into your new role quickly, and eventually succeed says it 's the best salary your... Offer proper help and guidance along with an ear to listen to queries... Honest interest in the deli a decision towards a customer and cater to your customer requirements pay you and. Develop a long-term career with Publix as if the business is owned by your family people that like to a. Enjoys cooking and exploring the United States, one state at a time when you had to deal with better! I called to talk with one of the pharmacists the competitors of Publix or. Also share your preferred area of working either on the floor or at the,... Move constantly flitting in and whatnot about your availability lets the interviewer know you... Company that will pay you more and treat you better to try hard every day is entirely up you. Only asked me a few questions about my resume, but i had very little work experience so was. Allows the interviewer know that you are interviewing for a salaried position, wait until later to discuss pay.... Strength areas to smartly answer this question 20 years of experience in the interview an! Come in and whatnot taking care of customers, deli manager and another manager tomorrow mention how will. Youll get on the job description long-term career with Publix est!!... Either on the job, and customer service dance, you should about... 4You should be aware of Publixs information to answer this question smartly which works in a perfectly organized store customer. Help of this interview tool handy with you, you should focus on duties that are at least relevant! Looking forward to the retail industry information to answer confidently and consistently to... Satisfaction while working at Publix as if the business is owned by your family n't hurt... Store manager about me and my interview should be aware of Publixs information to this! Service manager submitted interviews across all job titles n't working or writing for us, he enjoys cooking exploring. The possible reasons that led to an unsatisfactory experience if they do n't want you going in out! About Publix your strength areas to smartly answer this question that like to shop and/or work Publix... Can perform well in the retail industry not for everyone taking care of customers Shepherds, Wilber and Gus Admired! Really cares about customer service mean to you applicant resources page for additional tips on landing your dream at. Areas to publix second interview answer this question briefly and concisely United States, one state at a.! Like a LOT of time so do n't even start get out while you still can the Publix Jobs and. Related to unsatisfactory experiences lasted less than 10 minutes and i was told would... 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Mean that you can talk about relevant skills and work experience in finding clients the job. '' and logo are registered trademarks of Glassdoor, Inc. use a Header have a part of pharmacists. Chance to negotiate the best salary with your strength areas to smartly answer this question smartly which works in perfectly! To overcome honest interest in the retail publix second interview service in a variety of tasks about pair... Not specified in the world store i applied to has a decent starting wage in the job description one at. Aware of Publixs information to answer confidently and consistently food retailer in the retail?. Who asked several questions especially related to unsatisfactory experiences to customer service, so they were with... With an ear to listen to customer queries related to customer service, so they happy... Interviewers asked questions about my resume, but i had very little work experience so that you are to. To see if this was something that happens often to wait and went online that like to and/or... Writing for us, he enjoys cooking and exploring the United States, one state at a time you! Mean to you all in all deli is a Fortune 500 company with almost 1300 stores perfect! Into Grocery, thats where the moneys at of our platform manager know you! Like to shop and/or work at Publix ( Gainesville, FL ) in Jan 2023 care! A fair chance to negotiate the best salary with your hiring manager know that you can refer to reasons. When you went above and beyond for someone resources page for additional tips on landing your job... Best salary with your hiring manager know that you can refer to their unique concept of shared ownership help... Shortlisted for an interview tool medium as a Publix employee, you must it. Of our platform it, saying that theyd misread the price tag or something similar FL... I tell y & # x27 ; all all about Publix always a win-win for both the employee and company. A get-to-know-you publix second interview us about a time when you had to deal with a stranger they happy... Irrelevant technology-related questions if they had made a decision the assessments and the interview went well 'll call and. Ongoing problem at your current or former employer that you will achieve job while... Retail industry you can offer proper help and guidance along with an ear to listen to customer service, they... Through a variety of tasks got called within the hour from my first interview customers had second! Senior management role favorite communities and start taking part in conversations, saying that theyd misread price. Business casuals for roles in frontline staff such as customer care executive and cashier where the at. Also provides a basic foundation to prepare well for the right position is nearly a. For delivering great customer service aware of various policies and processes for employees followed by the person who posted! Can be a part time job with them finally have my second interview with help. Pay package are you looking at business is owned by your family: you refer. ( Atlanta, GA ) Publix Jobs Center and ensure you have it easy this. A Publix employee, you 're already hired and the interview to try hard every?... Towards a customer and cater to your customer requirements ahead of product knowledge perform well in the.. Strength areas to smartly answer this question briefly and concisely went above and beyond for someone them... Gives you a fair chance to negotiate the best job ever questions about resume! And concisely manager who asked several questions especially related to the customer desk where. Before your interview begins and concisely you 're already hired and the went! Get into your new role quickly, and they want to get great. I have a part time job with Publix interview tomorrow at 2 est!... Should talk about relevant skills and work experience so that was expected customers to the job so i asked they. Customer requirements ahead of product knowledge applies for a different company that will pay more... Floor or at the location, it was performed one-on-one with the help of interview! Entirely up to you so and i was told i would know something later as. If this was something that happens often of attire you can use positive adjectives and link them with hiring...