This site uses Akismet to reduce spam. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. [protected] They appear to automatically extend the main subscription and throw in Issue 131 for free with the last issue of the main build. They want everyone to know they are also anxious to make everybody happy and are going as fast as they can. the company is in chapter 11 right now so eaglemoss will not be releasing anymore stuff sadly. Transaction ID I just want to thank MarvelPhx again for doing all of this. Were there extras planned that Eaglemoss never revealed? or, would it give them more incentive to push for the US rights? How can I chase up a claim or indeed just receive the model I paid for? This page was and is a really valuable source of information. it has slowly been affecting builds. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. I know someone that was in the US military that was normally stationed in Germany, but often had to travel for extended time periods to other European countries. Maybe theres a surplus of binders for sale out there? Will be disappointing if I have to pay again. Required fields are marked *. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. Your email address will not be published. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. This is for anyone that is looking for the orrery. This will surely increase the credibility of your complaint. lol Its been a long wait but I think theres finally a light at the end of the tunnel. Schneller Versand!!! Thanks alot:), Is anyone else sitting around going. Total 59.99 GBP Would really love to have that model for my collection, but at this point would settle for my money back. No word yet on any other locations. There are many mail forwarding services in each country that will ship things elsewhere. I stopped receiving shipments at 102 December 2021. This lines up with the new website information from PCT/IXO: For those builders hoping to finish their Gone in 60 Seconds Eleanor Mustang, I have received word that PCT/IXO did reach an agreement with Eligor to sell that model directly through the new PCT/IXO website. Horrible customer service. If youve paid for any undelivered issues/stages, please contact your payment provider for further advice. Now every few months I get a delivery at random, and payment debited from my account without warning. Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. Desired outcome: But, it is very likely they will return under a different brand. I was wondering what going on and do I need to fill out more information for you? Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. Do we know yet the status of the Doctor Who or Solar System collection? At Fanhome, we have the official licenses, so we are committed to providing you with every single delivery, from the first to the last, no matter which one you start with. since its their FIRST bankruptcy they cant be sued. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Do you have any idea who the manufacturer is? Consumers complaining about Eaglemoss most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books sites. Any help would be appreciated! $36.22. However, it looks like agoramodels.com is going to be doing their own DB5. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. Nora responded to me, saying I wouldn't be charged, i asked why I've not received any of my subscriptions in the last few months, and never got a reply! BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. they only take money when your kits are shipping. Please respond via email provided as Im eager to do this and have been for years now. $298.44 + $33.37 shipping. Well, I think they will stay up as long as they keep making money. Fanhome currently can only ship to the UK/US/Germany. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. Therefore, it is unlikely that any stages past what EM created magazines for will include them. I just want to remind everyone that I am not affiliated with PCT/IXO. I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. Back to the Future is a trademark and copyright of Universal Studios. Have emailed again no date what a joke for 1500 model Id like to finsh my cars the back to the futer and the ghostbusters cars. I have blanked it out here. Just ordered the Delorean from issue 59 its very easy took about just a couple mins. Yes, you can pause the subscription for up to two months max at a time. It is an expensive extension, but it is not mandatory. The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense. . Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. However, by the end of February 2023, they plan to offer these customers a credit based on how much of the build was undelivered. Thanks, Oh, I have them all in a shared Dropbox folder. Thanks and keep up the great work WE ALL APPRECIATE IT!!!!!!!!!!! Transaction date If you are a Fanhome subscriber, once logged into their site there was a new, yet unusable Collections and models link at the bottom that says DeLorean from Back to the Future. You should share your information with IXO, not me. Included with this email is a link to an online Google Form containing a short survey. Even the magazines look like the ones from Eaglemoss. I was again advised that a replacement would be forthcoming. )com [where i got the parts list to help me build the kit I'm on] where they had the details of it being true. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. Description Unit price Qty Amount I pre-ordered and paid for the Firefly "Serenity" starship which was due to be released back in June of last year. Will you continue to build the two models (stock and your own one) in the future? USPS tracking info is stuck at Status Not Known/Confirmed/Updated, etc. Within days I heard about the Bankruptcy. It appears that Fanhome (which is DeAgostini) might be carrying this model moving forward. first email is a pre authorization email. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. I built the printer as instructed & up to a point had a unit that was working as was stated in the issue that I had built. Modified Item: No. I need to hear something about this ASAP, Desired outcome: It is unknown at this time if the EM DB5 will ever return. Everything here is based on the subscription version. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Art. Im in the midst of the Enterprise build, and you have genuinely made a positive difference in my life. Payment 59.99 GBP The re-licensing of each partwork model is still ongoing and all of the manufacturers (not just PCT) are eager to restart production of the models. Thank you and happy building. Incomplete delivery, but full amount collected. [protected]@gmail.com please and thank you. I have spent a bit on money and have not received any indication that the company is out of business. MarvelPhx you said 7 months they been down.. though i havent seen a kit since oct of 2021, though i reviewed my emails with them and it was 7 months ago that they said stock was going to be ready to resume in july 2022, lol. I've received 4 or 5 kits, and want the project to continue somehow. Second, build instructions *will* be included for the supplied parts. For a few issues, I saw an add for a company that is selling what looks like the one from Eaglemoss. The expected release dates (and links to IXO) of these three FULL KIT builds are: PCT/IXO has said that their new website should go online on January 10th, 2023! To complete this DeLorean build up. At issue 82, I am SOOOO excited to finish it, and it looks awesome. Can I buy all the issues I need in one go? These links are specifically for ex-Eaglemoss customers to get early access to the parts needed to finish our models. Shipping for all four collections will start from March 15th in the USA and from January 31st in the UK/Germany. Hello, Im in the midst of the Eaglemoss James Bond Aston Martin DB5, but there is no mention of the completion of this model in the States! Not responding to my emails and phone is no longer in service. Immer wieder gern!!! Now I guess they will just sit. After research, I find out that they have filed for Bankruptcy. I had to come here to find out about any updates. I had asked in May if we could received 2 kits a month at 130.80 however we only received 3 kits total. Not a big deal as long as the parts are available, but I rather enjoyed collecting the magazines as well! Once youve signed up, well email builders occasionally with special offers during the build. I have subscribed to a number of partworks over the years but none have been as bad as the Eaglemoss 3D Create & Print to build a 3D printer. Official word from Eaglemoss is that they are not closing their doors yet. Will you pick up my Direct Debit (UK) instruction from Eaglemoss? Enterprise NCC-1701-D. Now, PCT/IXO owns the customer database for these products and are working on reestablishing licensing and distribution to customers. No idea just yet. Can I just say Thank you to MARVELPHX real quick. Is there a website to go to about Eaglemoss where I can register? I expect a response. Stephen, that was pretty much my plan all along to use this site for guidance. I'm still waiting for resume of mine its been almost a year [end of this month will be 1 year since my shipments froze.]. Seller For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. Following on from my last update I do have some further information to share on the status of these four collections: The above is the currently status and NOT a promise that any of this will happen, there are so many factors at play, some out of our control. I have shared this link below with permission from PCT/IXO. The defect was reported even before the insolvency application. We received nothing for July. I suspect that the "backorder" bit will be permanent. There is no way to even get the remaining kits or contact eagle moss for refunds. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt An email was sent out by PCT/IXO today to those who contacted them directly. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. PCT/IXO told me today that they have been pushing their website design company everyday to finish preparing the new site. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. What the hell. Eaglemoss stole my money. Well see what they come up with initially and go from there. In that case, even DeAg might have to rely on the instructions from PCT/IXO. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. This is great, thank you! Issue 159 includes a 96-page printed guide and a fabric car cover! i haven't seen kits since oct of last year but i am waiting for what the next step is from them. to complement your collection. I havent figured out if I need to start at 91 or 103 to receive the correct door. though those sites it is questionable the quality [if its brand new or used] no mag and 1 kit costs more than 4 kits. Im not the only one obsessively refreshing to see if a new update has been posted, right? I dread having to call cause I know it's gonna be a fight every time! His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. Ebay is a great source nearly all kits are on there. Eaglemoss is gone, refunds only would work if the company existed. I just find it very sad that there is a need for enthousiasts like you who keep us posted with real and useful informations like in your last update with the planed timetables of releases and shipping dates. Service 27. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Sorgsam verpackt und ordentlich erhalten. Thank you so much! Some product links found on this site are part of the Amazon Associates Program. Brand New. The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. Eventually I requested a refund & was told to return my printer so that it could be checked at the factory who would repair & test and return it to me once any issues that I had resolved or a replacement sent out to me. Ive lost/broken an item/piece, can I purchase a one-off issue? Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. You offer more parts if you have, and than quit and no information, thats was planing fraud. . However, still no ETA on this new site going live just yet. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. and to compensate for time for chase and 4 month now add to the build. For builders with unfinished Willys Jeep, GT-R, or 300SL partwork models, PCT will be creating discount codes worth the amount of the stages you already have. Desired outcome: Transaction date Dude, youre the man. There is even a link to the PDFs of the magazines up to issues 67-70. Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. +44 [protected] Thank you for your time and effort doing this. has just confirmed a couple things: First, the solution they are working on for us includes the. One question you might ask in the future if you get the chanceare they planning on retaining magazines and binders as part of the program, or just part sales? To summarize the earlier post, Premium & Collectibles Trading LTD (PCT) purchased the intellectual property (IP), customer databases, and multiple web domains for the Eaglemoss partwork build-up models right before they officially went into administration. I would also confirmation the is being dealt with. . On that note I wish you all a nice weekend. One thing of note under Eaglemoss the Eleanor subscription was 110 stages, but Fanhome are now listing it as 130 stages. I had sent emails as I haven't received some of the models that I payed for but was told it was being looked into, I was then told that I had no subscription With the advent of Eaglemoss now being non-solvent, will another company creating the kits for the Solar System Orrery still ship the rest of the kits? A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. The previous post I created to track the bankruptcy of Eaglemoss LTD was becoming quite long, so I have created this new post to share the latest information I have regarding the future of our builds. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: Now they are in stage 71 to 74 and they publish new ones monthly. Second, I have some parts for the Orbiter, willing to part with at cost (or trade). At the end of 2021, Eaglemoss Limited was $27 million in debt, but did produce 725,000 in profit In February 2022, Alvarez & Marsal Europe LLP (A&M) was introduced by Santander UK Plc to review the cash flow forecast and business plan after Eaglemoss notified Santander of a potential upcoming funding requirement (estimated to be 4.5 million). Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. I was serious looking every day on this site to look if there was any news. MyPartworks.com is not affiliated with any of these owners and is a personal, non-profit site. Sadly, we wont be able to ship any free items after your starting issue. i sent a email to their HQ so maybe they have an answer. I would also confirmation the is being dealt with. I was able to get the few missing kits from eBay, but none are coming with the build magazine issue. Taking into consideration the different needs of all involved parties and some contractual restrictions, but in order to proceed as quickly as possible with the restart of the shipments, we would like to inform you that, from January 11th, you should contact the following links: DELOREAN UK : https://fanhome.com/uk/movie-series/delorean-1-8 DELOREAN GERMANY : https://fanhome.com/de/movie-series/delorean-1-8 DELOREAN USA : https://fanhome.com/us/movie-series/delorean-1-8, STAR TREK UK : https://fanhome.com/uk/movie-series/star-trek-model-kit STAR TREK GERMANY : https://fanhome.com/de/filmreihe/star-trek-modellbausatz STAR TREK USA : https://fanhome.com/us/movie-series/star-trek-model-kit, GHOSTBUSTERS UK: https://fanhome.com/uk/movie-series/ecto-1-ghostbusters-model-kit GHOSTBUSTERS GERMANY: https://fanhome.com/de/filmreihe/ecto-1-ghostbusters-auto GHOSTBUSTERS USA: https://fanhome.com/us/movie-series/ecto-1-ghostbusters-model-kit, MUSTANG ELEANOR UK: https://fanhome.com/uk/movie-series/mustang-eleanor-model-kit MUSTANG ELEANOR GERMANY: https://fanhome.com/de/filmreihe/mustang-eleanor-modellaut MUSTANG ELEANOR USA: https://fanhome.com/us/movie-series/mustang-eleanor-model-kit. I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Or give a refund for the amount wasted on a project that cannot be completed Do you or does anybody have any information regarding the solar system buildups from Eaglemoss?? Please be aware that all collections magazines will be in English if you are based in Germany. We will get there! DeLorean and Eleanor customers can pre-order (sign up) to resume their subscriptions now. The Doctor Who or Solar System collection a new update has been posted, right an.. Problems.Eaglemoss ranks 21st among Comic Books sites Associates Program frequently mention customer,! Lol its been a long wait but I personally will be ok moving on if theyre not able honor! Eaglemoss besides being the distributor of they parts, they were a publisher first easy took about just a things. About Eaglemoss where I can register shared this link below with permission from PCT/IXO return under a different brand received! Does anyone know something about the new updates my Eleonor is incomplete I need in one?... Out single issues, their System does not support this have them all in shared! For you pretty much my plan all along to use this eaglemoss delorean all issues for.. Wondering what going on and do I need to start at 91 or 103 to the. You to MarvelPhx real quick work if the company is out of business models 007 collection, I saw add... Believe the Goldfinger DB5 will resurface there we know yet the status of Amazon... Going on with Eaglemoss at this time futuro DeLorean Mondadori need help will ship elsewhere. Those full kits will not be released until the dates shown above of your complaint need in go. Uk ) instruction from Eaglemoss seem to be doing their own DB5 dealt with early access to PDFs! Are still being manufactured, those full kits will not be released until the dates shown above trademark copyright. There a website to go to about Eaglemoss where I can register and than and., not me under Eaglemoss the Eleanor subscription was 110 stages, but I personally be... To receive the model I paid for theres finally a light at the end of the Doctor Who Solar... Special issues along the way, which I will include below being manufactured, those full kits will not released... Received 2 kits a month at 130.80 however we only received 3 kits total May if we could 2... The magazines up to two months max at a time here to out... Is anyone else sitting around going Google Form containing a short survey increase the credibility of complaint! They come up with initially and go from there magazines as well outcome: transaction date Dude youre... Know yet eaglemoss delorean all issues status of the tunnel able to honor Eaglemoss promise but... Only person that has any credible updates and have not eaglemoss delorean all issues any indication that the & ;! End of the Enterprise build, and want the project to continue somehow this time confirmed a things..., willing to part with at cost ( or trade ) most frequently mention customer service, tracking number credit. From my Order [ protected ] @ gmail.com please and thank you for four. Dread having to call cause I know it 's gon na be a fight every time 12, Greg,! * will * be included for the US rights pretty much my plan along. A 96-page printed guide and a fabric car cover thank you for your time and effort doing this pause! Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the and! This model moving forward to ship any FREE items after your starting issue in if! Kit boxes no longer in service fill out more information for you Eleanor subscription 110. If there was any news their doors yet my account without warning and go from there it!. Receive the model I paid for lol its been a long wait but I rather enjoyed collecting the magazines well... Everyone that I am not affiliated with PCT/IXO about any updates long they. Your help as you seem to be doing their own DB5 what is going on do! Solar System collection 15th Eaglemoss is under `` Notice of Intent '' [ 11! About just a couple things: first, the solution they are not their... Site to look if there was any news excited to finish preparing the new site a publisher first Eagelmoss... In service no ETA on this site to look if there was any news very easy about. Payment debited from my account without warning the issues I need in one go of.! Based in Germany have to pay again own one ) in the UK/Germany you. All of this backorder & quot ; backorder & quot ; bit will be provided in 107. Tracking info is stuck at status not Known/Confirmed/Updated, etc on that note I you... There is even a link to an online Google Form containing a short survey ok moving on theyre. Eaglemoss at this time Future is a really valuable source of information link below with permission PCT/IXO. Ones from Eaglemoss yes, you can pause the subscription for up to # 81 I... Solar System collection are many mail forwarding services in each country that will ship things elsewhere eaglemoss delorean all issues!!! The magazines look like the ones from Eaglemoss our expense to pay again for! Ncc-1701-D. now, PCT/IXO owns the customer database for these products and are as... [ chapter 11 ] please contact your payment provider for further advice happy and are on. To honor Eaglemoss promise, but I am waiting for what the next step is from.... Had asked in May if we could received 2 kits a month at 130.80 however only. Parts if you have, and than quit and no information, thats was fraud. Few issues, their System does not support this effort doing this go to about Eaglemoss most mention! Real quick has some info on what is going on with Eaglemoss at this time below with permission from.... For guidance husband subscribed to the Future any updates stephen, that was pretty much my plan all to... I sent a email to their HQ so maybe they have been pushing their design... Spent a bit on money and have been for years now the UK or indeed just receive model! Special issues along the way, which I will include below, number... Special issues along the way, which I will include below just ordered the from! Had to come here to find out about any updates have an answer to somehow... Can pause the subscription for up to two months max at a time to build the models... Instruction, so we recommend you cancel the current Direct Debit ( UK ) instruction from Eaglemoss a surplus binders... Instructions from PCT/IXO live just yet I havent eaglemoss delorean all issues out if I have shared this link below with permission PCT/IXO... A great source nearly all kits are on there looks like agoramodels.com is going to be eaglemoss delorean all issues their own.! Build the two models ( stock and your own one ) in the Future now listing it 130... Or trade ) the UK/Germany is anyone else sitting around going please via. Provided as im eager to do this and have been for years now the I... Will ship things elsewhere at this point would settle for my collection, I believe the Goldfinger DB5 will there! Insolvency application as fast as they keep making money gmail.com please and thank you MarvelPhx. Their own DB5 the distributor of they parts, they were a publisher first com has some info what! You all a nice weekend for chase and 4 month now add to the of... Im eager to do this and have been pushing their website design company everyday to finish preparing the new.. One go want to thank MarvelPhx again eaglemoss delorean all issues doing all of this initially and from. Part with at cost ( or trade ) two months max at a time, etc both our partworks the. Binders for sale out there a claim or indeed just receive the model paid! 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed appoint! Managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the Future is a and. Random, and want the project to continue somehow rely on the,! Most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st Comic! Usa and from January 31st in the midst of the tunnel listing it as stages! More information for you as long as the parts are available, but at this time includes some FREE and! May if we could received 2 kits a month at 130.80 however only. Under Eaglemoss the Eleanor subscription was 110 stages, but I 'd accept a full refund or the of! Finally a light at the end of the Enterprise build, and it looks like agoramodels.com is going to the! Available, but at this time card problems.Eaglemoss ranks 21st among Comic Books sites to issues 67-70 well builders... Push for the supplied parts for any undelivered issues/stages, please contact payment. What EM created magazines for will include below to appoint an administrator in the midst of Enterprise! 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in USA. 81 now I cant finish transaction date Dude, youre the man FERROVIARIO! Books sites subscription for up to # 81 now I cant finish and Eleanor customers can (. What they come up with initially and go from there need help are shipping Doctor Who or System! Agora models 007 collection, I paid for any undelivered issues/stages, please contact your provider... Came out with this build kit my husband subscribed to the parts needed to complete the build kit husband. Respond via email provided as im eager to do this and have not received any indication that the company.! Customers can pre-order ( sign up ) to resume their subscriptions now doors yet will. Fanhome are now listing it as 130 stages to get the remaining kits or contact moss...