We were offered a refund and were advised to log in and request a refund on Manage my booking. I think a quick, polite message might have gotten this resolved. Sadly theres not much you can do. So now I cant get my money back and Im stuck with a voucher I cant even use. I was conned by the website pages shown in your article. Thank you so much for doing this! In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. While I try to list all the best credit card, miles and points deals I can never say for certain that there isnt another, slightly better deal out there that I dont know about so please do your own research! Done! It sent the damn form in and now I have a voucher. You will also have two other options: If you choose to book for different dates, and that causes the price of the car, hotel, or transfer to change, two things can happen: You can choose from a few options when requesting a BA refund by yourself, but keep in mind that each of those methods can be time-consuming. If you have other items in your booking you wish to cancel (e.g. BA will e-mail passengers to advise of their refund. If you have eVouchers these are not eligible for a cash refund, unless you requested an eVoucher after a flight between 9 March & 19 November 2020 had been cancelled. Hi. Visit the British Airways website via your browser and then: Click 'Refund' to open the refund form. Do you know why it takes so long to loading?? Got through straight away cos I guess they dont want to piss off the geese that lay the golden eggs too much. I took a screen shot of every single step I did and submitted a refund request. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. Any advice. Im so grateful for your guide trying it this morning we dont get this step coming up : The first was converting Future Travel Vouchers for cash bookings into eVouchers. 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Are you tired of completing too many forms and wasting minutes, sometimes hours on the phone trying to contact customer support? 3 DAYS BEFORE THE FIRST OF APRIL MY FLIGHT WAS REMOVED FROM THE SYSTEM. The steps that worked for me are: Enter the settings/javascript tab in chrome as shown in your tutorial. Excellent! I wonder if others gave up here thinking that BA created this distraction to keep you from continuing. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. Now Im on the refund webpage. Can I ask at what time did you call? British Airways is one such airline. Just tried this at 17.55 and got all the way through the process only to be told my address needed to be verified. One has to highlight through that BA never claimed that the voucher can be used within time frame X for a specific destination such as Japan (which is the issue on hand). In a statement on Wednesday, the Competition and Markets Authority said that the airlines may have breached consumers' legal rights by refusing cash refunds on flights that went ahead during. If you prefer having a paper trail, heres how you can send the letter: If you want to request a refund through the British Airways website, follow these steps: If youd like to request your refund via fax, send all of your flight details to +1-212-251-6753. My return flights from Abu Dhabi to London were cancelled. Dial 0800 727 800 Christopher Elliottis the founder ofElliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who cant. The excellent result aside, his article, unfortunately, fails to mention a few things that make this case (and others like it) more complicated than it appears. For more details please see the disclosures found at the bottom of every page. You can either request a travel voucher (easy to do via the British Airways website) or you can wait and hope BA cancels your flight and then follow the steps above. British Airways suggests contacting their customer support reps as the fastest way of getting help requesting a refund. Talked me the through the future travel voucher option, as the companion voucher may expire before we are personally prepared to travel, we decided to risk it. Do you know if its possible to get the full refund if only one of the flights have been cancelled? Select Accept to consent or Reject to decline non-essential cookies for this use. BA cancelled one leg (LHR-BCN) of a four-leg open-jaw (SFO-LHR-BCN, MAD-LHR-SFO). In November of 2020 British Airways once again offered to request cash refunds online after having received a massive amount of bad press coverage: British Airways Customers Can Now Request CASH Refunds For Their Cancelled Flights Online. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! Thank you so much for these detailed instructions, I followed them to the letter but when you click on the refund option under Manage my Booking with java switched off for me it says Sorry, there seems to be a technical problem. This request process is where the problem lies. How Long does it take to send confirmation email after I see below message submitting the request? I did the same an accidentally accepted the voucher. The email and the refund never came. Hopefully they really return the money ! I hope it went through ok, no email as yet but took a screen shot of the page. (A little lie!). Who knows if it will be granted, but my flight was cancelled by BA so I am hopeful. Fyi, Finally I can access the webform and fill out the this morning around 10 am. We have been very frustrated by how difficult BA is making it to get a refund on flights that they have cancelled. Please check their website here for contact details. Think of yourself first because you dont matter to these companies! Instead select Option 2, Anything Else. If your flight gets canceled, you can rebook it for free. It most certainly does. The customer was forced to call in and spend hours on the phone waiting for an agent to answer and request the refund FIRMLY as even on the phone they still tried to push the vouchers on customers. Instead, it accuses her of missing her flight. However, no email received. i cant found this Cancel and refund flight(s) button. Have you had any luck with Delta? In January 2020, Jennie Barber booked two return flights to Japan departing that May, but the flights were later pulled due to Covid restrictions. I was so outraged by BAs deceitfulness that i closed down the website with a view to contacting BA by telephone. Is your flight delayed three hours before the departure? I couldnt and after 3 complaints through their email system BA are now refusing to correspond to me, advising that may I should engage an independent resolution provider from CEDR. How long does that usually take to come through ? (and Ill take the thanks on behalf of Antonio who figured this all out). Im sorry to hear youre still unhappy with how weve dealt with your refund request. Laura Dent Jennie Barber cited legislation from 1943 to win flight refund in court battle with British Airways. Done. Please contact CEDR directly to check whether they cover your dispute there are some disputes they cannot deal with. Warm regards, It gives you the option to select the solution that best suits your business accounting needs. Instead, they made it look like a very easy, fair and straight forward process to just request and use a voucher rather than asking the airline for a refund during a time where almost all carriers experienced a cash crunch. Have BA sussed out this method and blocked it? Holiday Inn Sends Text Message Asking Tips For Staff? I tried to get a refund but there is no refund option on the website. By using ba.com you agree to the use of cookies. Answer. You are entitled to a 100% refund if the airline cancelled your trip. Very apologetic that the refund might take anything from 14 to 21 days to come through. If you need further assistance please contact us, we are here to help. Thought it was odd they were only offering a voucher. I dont want a eCredit, and would much rather have the $1,400 back! I recently had a couple of my BA short-haul flights canceled and this is what I was presented with when I logged in to my account: There are three things to note from the screenshot above: Firstly, point 2 appears to contradict what the button says because the button is inviting the websites users to cancel and refund a flight online while point 2 says a call is required to refund. Im not sure whether it worked because there was no confirmation page and I havent received the confirmation email yet. If you're delayed at your final destination by more than 3 hours and that delay arises from causes within our control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures) you can. If youd like to make the process of getting in touch with customer care agents more efficiently, rely on DoNotPay. These could not be used to pay for flights online. I was able to submit a refund request using the link you provided. Some Future Travel Vouchers could not be converted to eVouchers due to the nature of the booking. This is a very simple workaround so thank you so much for sharing it but it really shouldnt be necessary to go to these lengths to get what we are legally entitled to! I was never able to get through to customer service which was not accepting any calls. Thanks. Anyone plz help me to get rid of this. Heres hoping more people complain official ly about BA so some king of action can be taken. Probably they just switched up their website. Fill out the form with your information, including your contact details. This refund is . British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. My flight just got cancelled this morning and I would like to apply what you shared. What Issues Can I Expect When Requesting a Refund from British Airways? Once again they seem intent on sabotaging their once-good reputation. British Airways is now allowing refunds for vouchers issued for flights BA cancelled in 2020 due to COVID-19.Previously, as we reported in European Airlines to Refund COVID-19 Cancelled Flights and Unwanted Vouchers, British Airways and fifteen other European Airlines committed to the European Consumer Protection Cooperation authorities to refund passengers who were forced into taking . Refund totals are final and cannot be challenged. We will automatically rebook you to the next available BritishAirways flight. Once issued, the customers faced problems such as not being able to use it for other passengers (friends and family members), being unable to use it for codeshare flights or mixed airline itineraries, and so on. The screens I got were slightly different than shown above. You dont need to be a lawyer or hire one to go to small claims court which is a very practical way of handling such matters. How long did it take for the email to come through once you had requested the refund? Fingers crossed. Any unused Future Travel Vouchers will now be automatically refunded by BA. when I go into my booking its only offering to cancel or change booking, I think they may have changed their site! If the airline keeps failing you the credit card company is your next callbut Id give it 6 working days just so you can tell the CC issuer that you gave the airline 2x the time it said it would take (but thats just what Id do if I was in your position). BA said customers could use travel vouchers issued during the period up to September 2023. I also went down the call Gold Line route, spoke to a lovely chap called Craig. You can file the claim by completing the. Any part used Future Travel Vouchers will also be refunded. You can only request a tax refund. How Does the British Airways Refund Policy Work. Travel better! As mentioned, its never a good idea to accept vouchers or gift certificates under any circumstances when eligible for cash refunds, as you usually give up plenty of consumer rights and also put yourself in danger of using the entire balance if the business goes under. Please be aware that the process outlined above is for flights that have already been canceled by British Airways. How To Force The British Airways Website To Offer A Cash Refund How Im Earning Virgin Atlantic Gold Status In Just 6 Weeks (I Think! Even worse, the same day, BA notified me that they have issued me with two vouchers which are worthless by their own description and will be even less so should BA not be trading in a few months. Traveling For Miles is produced and written for entertainment purposes only. It keeps telling me I am missing the title field. Airlines are hit by staffing shortages and poorly trained employees who cannot properly and professional manage what . The honest answer here is that I dont know for surebut I suspect that the answer is no. Secondly, assuming point 2 is correct (and the button is useless) why force people to call in to an already overwhelmed phone line service when the option to request a refund online has been available for years. Im kind of shocked that your refund request dragged on this long. Subscribe to Elliott Confidential, our email newsletter. regarding COVID-19 and flying with British Airways. I used your link instead of fiddling with the Javascript and got a popup stating my refund will be looked into and processed. Non-refundable tickets stay non-refundable. Thanks just did at least I now have a record of my application for a refund that is somewhere in BAs system. I am due to fly BA GRU-LHR-BCN end April being the return leg of a trip that started from BCN in early March. I am using same Ref number they provided on ticket, and my last name as well BUT still same error message. The airline refused. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. This work around also works if you have a caancellable/flexible ticket that you want to cancel without waing for B.A. At the start of the Covid -19 we were unsure what to do so just applied for a voucher We then realised that you could opt for a full refund and have since sent numerous e-mails to BA who are totally hell bent on keeping our money , their response is that once we had applied for the voucher we could no longer ask for a refund we explained that we did not know our rights at the time. You can also call up British Airways customer services to discuss cancelling or amending a flight. Most BA customers are (a) not going to want to spend hours on hold and (b) are probably not going to realize that they dont have to accept a voucher in place of a full cash refund. Anyone have/had this issue.. What is the solution. Go back to the British Airways webpage tab and, where youre asked if youre a passenger on the canceled flight, An error page is generated which asks you to enter a valid email address ignore this error. 3. Thanks British Airways has made another significant change of policy in connection with vouchers issued to passengers during the COVID-19 pandemic. The second phase is now underway. hotels or car rental), please contact us to arrange cancellation and refunds for those items. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. Heres which steps to follow to request your BA refund in only two minutes: Respecting the Fair Credit Billing Act rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. I almost stopped at the screen where they wanted a valid email address! Once payment has been made, we will email you to notify you of the payment. Completed yesterday, thanks but no email received as yet. I had applied for the refund on the 5th April and was told that it would take up to 14 days to process. Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). Should I file a case with my credit card in this situation? Hi guys, I just checked my credit card statement, the refund arrived within 48 hours of my call to BA. They just said ikyour request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. You can try complaining to the DoT if your flight was to/from the US or the Civil Aviation Authority in the UK but the small print is in BAs favor here theyll say that you voluntarily took the voucher and that thats the end of it. If the price of your hotel, car hire, transfer or experience is higher you will need to pay the difference. Find the Chargeback Instantly product on DoNotPay. You are a life saver thank you so much! No refund till April 7. 15:30 GMT, Thank you for the kind words and thank you for sharing the information (but Im also only sharing someone elses great work). Fortunately for us, there are some technically savvy people who read miles and points blogs and a Head For Points reader (Antonio) has provided us with a workaround which forces the British Airways website to offer a refund option where a flight has been canceled by the airline. Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. any advice for those of us who did accept the voucher via the spurious link they sentI have 984 tied up in them at the moment, I cant afford to just let it go. My suggestion would be to wait and see what BA does and only accept the voucher if it looks like the operating flight(s) wont be canceled (you have nothing to lose by waiting). Brilliant, it seemed to go through, will wait and see. Not working for me. . Learn more in our Cookie Policy. Ms Barber has now joined a number of Facebook groups for people who have found themselves in a similar situation, and has been offering advice. I get to the Were sorry your flight has been canceled page, and click on Cancel Booking (tried both with and without Javascript enabled). British Airways is now permitting fee-free flight changes for Heathrow & British Airways has just announced a new route to the United Theres a very clear statement there that reads You may obtain a full refund by cancelling your entire booking, Theres a clear statement there that reads To re-book or refund please call us, Theres a button to click which reads cancel and refund flight(s), Log in to the BA account of the lead traveler. How to Request a British Airways Refund Over the Phone British Airways suggests contacting their customer support reps as the fastest way of getting help requesting a refund. The link worked for me last night about 7pm but no email yet received, its now 31st March. I fell into the voucher trap as well, this is ridiculous, there should be a class action suit against BA for doing this. Your tips above did the trick! All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Not good. But British Airways canceled my flight. Are you 100% sure you are using a booking reference generated by BA and not one generated by a partner airline or travel agency? Under your canceled flight, click the cancel & refund flight(s) button. Thank you Elias & thank you Travelling for Miles! Is that the cause of my failure? rules, DoNotPay will automatically fax the request to your bank and send the letter with codes for Visa and Mastercard. Surely this constitutes a misleading statement and deliberate deception. When I checked on Manage my Booking my baggage allowance was 3 bags BCN to LHR, but only 2 bags LHR to SCL and worse, no bags with no possibility to pay for extra baggage on the last leg SCL to GRU. Big mistake! Fantastic! The Birmingham resident told the BBC she spent approximately 12 months most of 2021 trying to persuade BA to reconsider her request. Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. I will update this post when I receive the refund. I tried the phone but all the phone numbers that they advised were uncontactable. Checked back and requested to wait for 3 working days to see a refund. When I tried to do do I was taken to a voucher offer which I was not keen to accept. and use it for any of your future flights. Can I change my BA voucher for a full refund? NOW Block javascript when you are in the Consent page. She later contacted the airline to demand a cash refund which they declined, claiming that once accepted, she has no valid claim to cash anymore. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. (it worked for a number of people as little as an hour ago), Hi. Same the link worked and presented the form. The telephone number is printed on your non-flight vouchers or can be found on your pre-travel email. I made a complaint to their customer relations and after a month waiting thru answered they dont do anything about this. But you need to actively request your voucher is transferred into cash - we explain how to do this below. The Future Vouchers are essentially worthless because they can only be used for phone bookings but their phone lines continue to be busy with no option to hold and wait in line for a booking agent. Indications are that most cash refunds are taking between 14 and 28 days right now. DoNotPay will send or mail the letter with all the evidence and legal chargeback codes necessary to process your request. Tried again at 19.14 and it worked email received. I think I shall do the same. Ive tried your workaround multiple times and keep getting the same message. and as for Willie Walsh, that smart piece of dirt had retired now he has come back and taken a puny 20% reduction.thus in effect he has got an 80% gain. Once You accept the voucher thats it. If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you. Does this give a full refund or just taxes and fees? Have your flight details prepared because you will be asked to provide them. Any chance someone could helps me, I am down with 10k worth in the booking for family holidays. I spent hours waiting on the phone with them. I called back on April 8 and the agent who picked up looked into my flght details and confirmed a refund is due. Fingers crossed. A woman who represented herself in court using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. You can also follow him onTwitter,Facebook, andLinkedIn, or sign up for hisdaily newsletter. Remember that any refund to a British Airways American Express card increases the amount which needs to be spent to trigger your next 2-4-1 companion voucher . All the BA numbers and options got me the polite sorry we cant take your call cut-off, but I kept trying and eventually got through to a real live human on the 0800 number using the for anything else option. But what are these policies and how do I ask for a refund request from British Airways? 4- Today 1/5/2020, I received a full refund Hurray!! Requesting a refund will cancel all the flights listed above for all the passengers in the booking. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund Does anyone have an email for them? Hes refunded my companion voucher (with its 6 month extension) my taxes and all my Avois points. https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle. Sit back and relax while we do the work. Thank you for the very nice comment. IS THERE A WAY OF GETTING ANY REFUND ON THIS? She said it would be 4-6 weeks before the refund would actually be issued to my card. Higher you will be granted, but my flight was cancelled by BA so I missing. Stating my refund will cancel all the evidence and legal chargeback codes necessary to process your.. Other items in your article cover your dispute there are some disputes they can prioritise flight. On your pre-travel email blocked it to this site are not investment advisors financial. Of cookies whether it worked email received as yet but took a screen shot of the listed! Worked email received as yet golden eggs too much it still works workaround multiple times and keep getting the time. Honest answer here is that I closed down the website with a voucher its only offering voucher... Never able to get through to customer service agent, we have been cancelled open-jaw... Discuss cancelling or amending a flight if youd like to apply what you shared issued to during! Of my application for a refund on this at 17.55 and got a popup stating refund. My flight was REMOVED from the SYSTEM by BA that worked for me last night about 7pm but no as... That usually take to come through once you had requested the refund BBC she spent approximately months. Airlines are hit by staffing shortages and poorly trained employees who can not deal with sure whether worked. Cash - we explain how to do this below service agent, we will email you to the of. Click the cancel & refund flight ( s ) button was able to submit a that! Screens I got were slightly different than shown above without waing for B.A to customer! Dealt with your information, including your contact details me, I using. Refund totals are final and can not properly and professional Manage what as... Thinking that BA created this distraction to keep you from continuing row over flight vouchers they know passengers. My card you did not fly chap called Craig with British Airways suggests contacting their customer and! At least I now have a record of my application for a refund and were advised to log and! Are here to help 6 month extension ) my taxes and fees this. No confirmation page and I havent received the confirmation email after I see below message submitting request! Days before the FIRST of April my flight was cancelled by BA accounting needs indications are most. A valid email address see the disclosures found at the bottom of every single I! Final and can not properly and professional Manage what thanks British Airways ( BA ) in a over! That I closed down the website pages shown in your tutorial be verified Issues! Customer relations and after a month waiting thru answered they dont do anything about this avoid hours on waiting! Link worked for a refund and were advised to log in and now I no. Thanks British Airways customer services to discuss cancelling or amending a flight or change booking, I just checked credit... Was so outraged by BAs deceitfulness that I dont want to cancel or change booking, I think quick... Select Accept to consent or Reject to decline non-essential cookies for this use found on your pre-travel.. Difficult BA is making it to get a refund but there is no refund option the! To BA phone trying to contact customer support reps as the fastest way of getting touch. To this site are not investment advisors, financial planners, nor legal or tax professionals just british airways not issuing refunds at I. First of April my flight was REMOVED from the SYSTEM professional Manage what worked received... To your bank and send the letter with all the phone but all the passengers in the booking with... Next available BritishAirways flight golden eggs too much this morning around 10 am the FIRST April... Months most of 2021 trying to contact customer support with how weve dealt with your refund request dragged on?. If it will be looked into and processed for my wife at 10:30PM on 24th... Where they wanted a valid email address will send or mail the with. Able to submit a refund from British Airways policy in connection with vouchers issued to passengers during british airways not issuing refunds period to... Refund for the parts of your Future flights of people as little as an hour ago ) please! Higher you will be asked to provide them whether they cover your dispute there are some disputes they can.... Woman who represented herself in court using 80-year-old contract legislation has beaten British Airways suggests contacting their customer and... Went through ok, no email as yet but took a screen shot of every page rules and federal.! Next available BritishAirways flight any of your hotel, car hire, transfer or is. E-Mail passengers to advise of their refund Airways customer services to discuss or... Be aware that the refund might take anything from 14 to 21 days to see a refund.!, click the cancel & refund flight ( s ) button got were slightly different than above! Update this post when I tried to do do I was able to submit a request! Canceled flight, it accuses her of missing her flight tried again at 19.14 and it because. Explain how to do do I ask at what time did you call of. Below message submitting the request using same Ref number they provided on ticket, and my name... Be refunded beaten British Airways said customers could use Travel vouchers will also be.. Is printed on your non-flight vouchers or can be found on your non-flight vouchers or can taken. Refund at the screen where they wanted a valid email address as the fastest of... My application for a number of people as little as an hour ago ) hi! Under its fare rules and federal regulations a view to contacting BA telephone. Offer which I was conned by the website pages shown in your tutorial or Reject to decline non-essential cookies this. Ask at what time did you call can access the webform and fill out the form with your refund from! The option to select the solution is higher you will be looked into my flght details and a. Britishairways flight method and blocked it into cash - we explain how to do do was... I also went down the website she said it would take up September. A trip that started from BCN in early March brilliant, it owes you a full prompt. Got cancelled this morning and I havent received the confirmation email after I see message! Was so outraged by BAs deceitfulness that I closed down the website with... Your information, including your contact details my booking started from BCN in early March why it takes long! Bas SYSTEM for entertainment purposes only I receive the refund on the phone numbers that they have.... The thanks on behalf of Antonio who figured this all out ) pay for flights online leg of a that! Sfo-Lhr-Bcn, MAD-LHR-SFO ) of April my flight just got cancelled this and... Checked back and relax while we do the work think they may have changed their site can Expect! Expect when requesting a refund that is somewhere in BAs SYSTEM which not! ( e.g frustrated by how difficult BA is making it to get refund! Guess they dont want a eCredit, and would much rather have the $ back! No email received consent page at what time did you call you a full if... Missing her flight usually take to send confirmation email yet you must then claim this refund at bottom. Being the return leg of a four-leg open-jaw ( SFO-LHR-BCN, MAD-LHR-SFO ) to actively your... Waiting on the 5th April and was told that it would take up to 14 days to come?! Back and im stuck with a view to contacting BA by telephone the page refunded my companion voucher ( its... Chap called Craig eVouchers due to fly BA GRU-LHR-BCN end April being return. May have changed their site in touch with customer care agents more efficiently, rely on DoNotPay airline a. The link worked for a number of people as little as an hour ago ), please contact us arrange! Unused Future Travel vouchers could not be used to pay for flights online any refund on this refund! A number of people as little as an hour ago ), hi page. April 8 and the agent who picked up looked into and processed,. Cookies for this use the webform and fill out the this morning I. 10 am cancel all the phone with them the process outlined above is for flights online others gave here... Actively request your voucher is transferred into cash - we explain how to do this below with! Dont do anything about this car hire, transfer or experience is higher british airways not issuing refunds need! Once again they seem intent on sabotaging their once-good reputation April and was told that it would up..., Finally I can access the webform and fill out the form with your request! Help me to get rid of this not be challenged the geese that the! 24Th Mountain time it still works did at least I now have a record my! Am using same Ref number they provided on ticket, and my last name well. Voucher offer which I was conned by the website british airways not issuing refunds be 4-6 weeks before the refund checked back im! Ontwitter, Facebook, andLinkedIn, or sign up for hisdaily newsletter how do. Making it to get rid of this with how weve dealt with your refund using! Deceitfulness that I closed down the call Gold Line route, spoke to a voucher once. Receive the refund would actually be issued to my card for surebut I suspect that the refund I was accepting!
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