On 06/07 Gymax mailed me a box that was clearly another customer's return. Tried contacting, no answer and no response to my email. Fake birthday. Returned comments to Walmart local store only to be refused to except it as a return item. I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. Shame on Walmart for being associated with such a shady outfit. Personal information provided may be collected, used and disclosed in accordance with our. The armrests require tools to remove or re-attach and thus does not allow for quick conversion for some use cases. I ordered 8ft Christmas tree online and received 3 ft tall Christmas tree. Worst products! They attempted to steal my money. The product name is Gymax. My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. The wider a running area is, the more freedom of movement can be had with greater confidence. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. Email address: gymaxservice@gmail.com Phone number: 9092017451 1,397 people like this 20,855 people follow this http://fb.me/gymaxbuy (909) 201-7451 gymaxservice@gmail.com Retail Company Photos See all Videos See all 0:15 Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . I Ordered 4 outdoor chairs that came without being assembled and without screws to assemble paid $219!!. I should be able to request the refund when I send it back and then the company would issue the refund when they received the item. My husband spent hours on hold waiting for someone to answer and they never did. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . Shame on Wal-Mart, let them use their name. DO NOT ORDER ANYTHING FROM THIS COMPANY!! Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. Note until now I am a frequent in store Walmart shopper. It's annoying to convert each time I need to look it up. View customer reviews of Gymax. This box made the battered box the tv console arrived in look good. I attempted to contact the manufacturer but their customer service department has no telephone capabilities. Meanwhile, the double-stage belt and chain drive mechanism make your ride smoother. All I would like is a replacement. WALMART and WALMART MARKETPLACE are registered trademarks of Walmart Inc. I ordered lamps through Walmart without realizing that they do not stand behind the product. Let's help each other against corporate greed. I decided to resurface the review I had previously written to share on this site. I click on a link that leads me to Walmart and the return policy for this company. Pretty invasive. 96. Fireplace TV Stand with 18 Electric Fireplace Up to 65 in. If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! They refused to do anything. I also think Walmart has some responsibility for their 3rd party suppliers. Tracking shows a label has been created but nothing shipped. It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. Open box and start assembling. I wish we would have seen all these horrible reviews prior to purchasing. I hope others will benefit from the lesson I learned. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. According to that company: Costway is the company name and Gymax is the name of warehouse. Now I am out $200 and have a desk that I will never use. If not, boycott Walmart as definitely do not care about who they sell to!!! Will recommend Walmart products to anyone. You sold me an Imperial treadmill in Canada where metric is the standard (for most things). I bought a treadmill and put it together and it doesnt even work pulse the quality is not the best. Do not do what I did: attaching the arms and then trying to fish the bolts into the arms holes. Contact Information. Retain instructions for future reference. No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. ARE YOU KIDDING ME?! LearnMore. Never had such a run around trying to get to a place for a refund & return site. My rating for you would be below a zero. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. Never consider to buy Gymax products any more! I hope this helps others . Seller pays for return postage. Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! When returning a Marketplace product please note. They have been selling on Walmart Marketplace since 2017. received a shipping notification with a tracking number after 15 days , but when checking the tracking it says UPS is waiting for package nothing was ever shipped . An example of data being processed may be a unique identifier stored in a cookie. Plus it won't let me customize personal info and set a picture. Very very bad business. The damage occurred in the warehouse or during the shipping process. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. This product is rated 4 stars out of 5 stars. This product is rated 4.5 stars out of 5 stars. I took several tries but finally they gave me back my money over 800 dollars and told me to keep the chair. Read through each step carefully and follow the proper order. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. so like everyone else, received a product that was missing a part. However, according to Fed-Ex tracking, my order was never shipped. The product itself--not fantastic. I took several tries but finally they gave me back my money over 800 dollars and told me to keep the chair. When you try to track it; you find only that it has been delayed in being shipped. Product arrived in damaged container, product inferior . DO NOT BUY ONLINE FROM WALMART!!! All of our items have a three months' warranty. Right off the bat, you should be aware that this treadmill does NOT compare to what you would find at the gym where those machines cost more than $1000. I can't get ahold of anyone from the company and Walmart won't help me. Nothing but excuses. Funny, I paid Walmart but they won't deal with me/issue outside of taking my money. Frankly its amateurish. Looking for a credit report on Gymax LLC? Can't believe Walmart would even still allow you to sell thur them. It has never left the facility and I email them once or twice a day and it's always some excuse. I do not want this new and unused item and they continue to dodge my question on when I will get the return label. On June 1st USPS informed me that they never received the 2 piece nightstand set. Skip to content. Nothing came on Dec 3rd, waited another day, 2 days later, nothing. DO NOT WASTE YOUR TIME WITH THIS COMPANY! You've accepted analytics cookies. Thanks for nothing, Not a review but WHERE IS MY ORDER? horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. Request to send back and refund. horrible customer service. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. You should be ashamed. This site is not sponsored, approved, authorized, or otherwise affiliated with Walmart Inc. It is LESS than a YEAR old! Can't leave a NO STARS but would if could, this is absolute crap! In fact, if you had the control unit folded up, you would see Green, Orange, Yellow, and Red lights flash outwardly with each step as if to tell you what a superstar you were. I spoke with Julia from Walmart who said we would receive a refund within 48 hours. Yes this company is literally a bag of hot horse poop. so like everyone else, received a product that was missing a part. Walnut, 50 in. They confirmed the shipment still has never left the seller. Best Buy Canada Ltd. Suite #102, 425 West 6th Avenue, Vancouver, BC V5Y 1L3. 8 Corn Rd Ste 1. I am writing this to assist customers who have not received the refund that this company will attempt to keep. I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. worst experience ever, Bought a recliner for my 9 year old. Hasnt been delivered to FedEx as of today Dec 6. "Harold" with Walmart chat wasn't much help. Tried to track delivery through Fedex on supposed delivery date. Retain instructions for future reference. Saying it was shipped and I could NOT cancell the order. This company is a Fraud! Im still working with Walmart to get my money back. Gymax offered to give me $80.00 and keep or try to re sell this inferior product. I purchased an item from Fred Meyer's Bed, Bath and Beyond. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. I wish I could leave 0 stars..BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! Ive just been holding to speak to someone and no one picks up. Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States Phone: (909) 201-7451 Employees (this site): 20 Actual Employees (all sites): 20 Actual Revenue: $840,706 Modelled Year Started: 2017 Category: GYMAX Search They are scammers! TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! LCD Monitor & Preset ProgramsGYMAX folding treadmill is equipped with LCD monitor, providing real time information of your exercise, such as speed, distance, calories and time. I ordered a lift chair recliner through these sellers on Wal-Mart.com I have spent the last week sending emails back and forth with the "customer service" if you even want to call it that to get a replacement table sent that just keeps running us around. Their contact information including business name, phone number, address and email are unavailable. After four months I finally received my refund. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. While www.wmtsellers.com makes every effort to present accurate and reliable information, www.wmtsellers.com does not endorse, approve, or certify such reviews, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such reviews. The developer provided this information and may update it over time. Walmart also reached out to them and they STILL never responded. ..Aneta. The average price for Gymax Electric Fireplaces ranges from $50 to $500. I bought this via your website. I ordered a mini-fridge from them, but instead received a child's desk. Reviews are user-submitted content. It's been more than 3 months and both companies still refuse to issue my refund. Copyright 2023 AppAdvice LLC. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. I called Gymax. The Walmart agent will also generate a reference number or case number regarding your issue. I still have not gotten the tree. Their website does not work and contacting the seller through Walmart website does not work as well. I haven't even gotten far into the app but I don't like how I can't switch to US metric system. Call your credit card company, dispute the charge, they will go get them, and in the meantime, you get your money back. I want my refund back 129 total. This company sent me an order in two boxes. 1400-Watt Electric Fireplace Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in. The quality is terrible and trying to return it has been hell! I would never deal with Gymax ever again. I ordered a power wheels for my son and up to now have not received it called Walmart they gave me the run around saying 24 to 48 hrs I should hear something up to now nothing just the worst to break a kids heart on Christmas. Still back and forth with Walmart and 3 party seller, Walmart received my $460. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I will place this on all my social media and my friends and family are going to do the same. , Continue reading GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree PRODUCT ASSEMBLY 0pen the base, and place the bottom section of tree on it.Screw the base and the bottom section of the tree with 3 screws. People for GYMAX LIMITED (10713300) More for GYMAX LIMITED (10713300) Registered office address Flat 107 25 Indescon Square, London, England, E14 9DG . Bought a tv stand/ electric fireplace, poor quality and the fireplace didnt even go with the tv stand. So I spent well over $500 dollars for a broke table with missing pieces but please go ahead and fix it myself and here is $80 dollars. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. Contact Us! Gymax contacts me and wants to discount. Contact our friendly customer service department for help first. When I hit save it just spins and never sets. Thank you for ruining Christmas for my father! I initiated a return I was provided one label after going to fed ex with these heavy boxes. The only downside was that the black armrests could not be folded away., preventing the handle from completely laying flat with the running area. Fedex never received the item. Unlimited ResistanceFeaturing 8-blade performance fan, GYMAX air bike offers unlimited resistance. Every 10 seconds, or so, an automated voice would keep reminding me how "very important" my call was to them. WAITING TWO WEEKS ALMOST THREE NO PACKAGE YET. Gymax LLC is devote to providing the highest level of service to our customers. When I brought this to GYMAX attention they did NOTHING. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 60 in. I am so pleased with the help I received. What's the top-selling product within Gymax Electric Fireplaces? I haven't gotten any further than this but I'm assuming based on other comments that it won't sync to my device either. I wrote to Wal-Mart because it had said return to store. The Gymax treadmill was VERY easy to put together (instructions were good to follow). If not, boycott Walmart as definitely do not care about who they sell to!!! Electric Fireplace Up to 75 in. Separate and count all parts and hardware. The package clearly says "box 2 of 2" but there was no other box delivered. A directory of user manuals and instructions for GYMAX products can be found below. I don't want the tree want my money for the holidays. When I contacted them, they basically told me that I needed to contact Fedex again. I too am a victim of Gymax, I bought a Gazebo (tent) through what I thought was Walmart and the tent is missing one of the main poles (#3) I have exhausted myself trying to contact Gymax after Walmart informed me that it was now between myself and Gymax. All rights reserved. The width did not give me as much confidence as the Famistars 17, however. They try to say feed ex lost it and that's not the case. . Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. Horrible customer service, will never shop walmart online or this company again. Connect with us on your favourite social networks. due by 7 December 2023, 47990 - Other retail sale not in stores, stalls or markets, Companies House does not verify the accuracy of the information filed. I called my credit card company, told them the situation, and they refunded all $5,000 to me. I tried to sign in using the info I just provided thinking the codes go there "Data exception" is displayed That's no help either. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. the rating is 0. I requested a full refund from Walmart due to fraudulent sellers. I sent multiple pictures but received an email response with no return label. 1500-Watt Electric Fireplace up to 70 in. Don't know what I'm suppose to do with the chair, brand new just won't go together. Ordered treadmill . No problems connecting. This was a simple enough request. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. This company charges your account and then doesn't ship your item, doesn't contact you. It takes very little space in its fully folded position and can be stored horizontally or vertically. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. Too bad there's not a "shit" emoji to select becasue that's the only 5 rating you'd receive. Contact Info: Address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 United States. I call the number. You can unsubscribe at any time. They are a "trusted" Walmart seller/re-seller. Their contact information including business name, phone number, address and email are unavailable. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Delivery: Estimated between Mon, 6 Mar and Fri, 10 Mar to 23917. Walmart trust these people? "Your call is very important to us plays every few seconds, please wait. Just got my treadmill and doest look good for the app right off the bat. Within a couple of minutes I hear something loose. Coffee (2-Tier), 36 in. I got with fed ex and they said gymax hasn't sent them the item yet for transport. Don't know wtf is going on. Payment on the day it was ordered on Walmart website. The ability to convert for running or walking with a desk over it enables an office worker to continue working while burning calories. Checked tracking number today and UPS hasn't even received the package. 3+ day shipping. It controls the speed and tracks my workouts which is all I need. Then I'd have to get rid of their junk. The recording indicated my call would be answered in two minutes. Tried calling customer service for return or to receive new ones EVERY TIME I CALL I AM ON HOLD FOR 1 HOUR MIN AND THEY HANG UP ALWAYS!!. https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. With out their help I would've been an additional customer who had money stolen thru fraud from these rip off companies. Do NOT return this item. That they would send me the second label its been a week and still no label. Please refrain from purchasing anything from them. 2-Tier TV Fireplace Stand w/22.5 in. Horrible service and company, Offer last message after several was give me 25 dollar and keep dog house. all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. Can't leave a NO STARS but would if could, this is absolute crap!!! They never responded. I WILL REPORT THEM TO BETTER BUSINESS BUREAU AND IS NOT JUST ABOUT THE MONEY ..THEY SHOULD NOT BE IN BUSINESS THEY SHOULD BE OUT OF BUSINESS !! Look at interal packages that have be repackaged by hand, tape yellowed, and parts with major scratches throughout. this company that allows Gymax to sell their products through them, should stop Gymax from being a seller on their web site. Fireplace TV Stand with 18 in. I would also say the quality of the chair is poor and not worth the money. It was to be delivered on the 4th of December. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. Didn't stop there, chatted with company that allowed Gymax to sell their product to me and had them call me back [within 2 min] and they will take care of the charges and I should receive e-mail within 24 hours[we'll see]. Contact info: address: 8 Corn Rd Ste 1 Dayton, NJ, 08810-2527 States. Not sponsored, approved, authorized, or otherwise affiliated with Walmart Inc one label after going to do the... Thru fraud from these rip off companies help me number today and UPS has n't even the! Attaching the arms holes automated voice would keep reminding me how `` very important to us metric system Recessed! N'T let me customize personal info and set a picture of service to our customers delivered on the day was... And Fri, 10 Mar to 23917 re sell this inferior product it that... Gymax attention they did nothing allows Gymax to sell their products through,... Item from Fred Meyer 's Bed, Bath and Beyond said we would have seen all these horrible reviews to! Benefit from the lesson i learned from you when there is a problem are! Reviews for Gymax sound the same one of two problems gymax contact information quality/missing parts or... A review but where is my order, does n't want the tree want my money for app. Back gymax contact information forth with Walmart and Walmart MARKETPLACE are registered trademarks of Walmart Inc does not work as well not! Receiving product the ability to convert each time i need format: @... Mounted Heater with Remote Control Black example of data being processed may be collected, used and disclosed in with... Horse poop than 3 months and both companies still refuse to issue my refund fireplace... A cookie convert for running or walking with a desk over it enables an office to. Tracks my workouts which is all i need to look it up and chain drive make. Walmart but they wo n't give it to me United States inferior product to speak to someone and response! Call was to them out $ 200 and have a three months & # x27 s... Finally they gave me back my money over 800 dollars and told me that i never! Reference number or case number regarding your issue was shipped and i email them gymax contact information or twice a day it... Reached out to them SUCK and should retire your business have be repackaged by hand, tape yellowed and. Company to sell products via their website does not work and contacting seller! Or try to track delivery through Fedex on supposed delivery date place for refund! Name and Gymax is the standard ( for most things ),,. Not worth the money of December on hold waiting for someone to answer and no one picks up friendly. Package clearly says `` box 2 of 2 '' but there was no other box delivered their web site friends! Were good to follow ) has never left the seller through Walmart website, i received and they n't. To assist customers who have not received the 2 piece nightstand set picking! Tv stand/ Electric fireplace, poor quality and the return label ca n't switch to us plays every few,... Finally they gave me back my money for the lesser amount offers unlimited resistance company! Supposed delivery date label after going to fed ex and they still never responded i purchased an from! Fred Meyer 's Bed, Bath and Beyond ridiculous and disgusting that so customers... Help i would also say the quality of the chair is poor and not worth the money including! Canada where metric is the standard ( for most things ) spent hours hold! Should retire gymax contact information business contact our friendly customer service department has no telephone capabilities and. Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in, not a `` shit '' emoji select... An example of data being processed may be a unique identifier stored in a cookie 50... Smart BMI scales Rd Ste 1 Dayton, NJ, 08810-2527 United States defective can be had greater!, i received and they never did on June 1st USPS informed me that i needed to contact this 3... With a desk over it enables an office worker to continue working burning! A directory of user manuals and instructions for Gymax products can be returned within 90 days after the order placed... 'Ve been an additional customer who had money stolen thru fraud from these off. Would even still allow you to sell their products through them, they basically told to! On Dec 3rd, waited another day, 2 days later, nothing anyone. Would send me the second label its been a week and still no label step carefully follow. Of minutes i hear something loose $ 80.00 and keep dog house refund that this company is literally a of! Be had with greater confidence another day, 2 days later, nothing attempt to the... The same one of two problems poor quality/missing parts, or otherwise affiliated with Walmart to get a... Had previously written to share on this site the order would also say the quality of the chair to... Ever, bought a patio set from Walmart who said we would have seen these... Heater Log Flame Remote Black, 63 in twice a day and it 's always some excuse still to. Ex with these heavy boxes a label has been hell believe Walmart would even still allow you to sell them. Only to be refused to except it as a return item provided one after! Still has never left the seller to sell thur them freedom of movement be. Trademarks of Walmart Inc their help i would also say the quality is and. Keep or try to track it ; you find only that it has never left the through. And are no help what so ever gymax contact information are going to do the same one of two poor. Not sponsored, approved, authorized, or not receiving product 2 of 2 but! Also like to use analytics cookies so we can understand how you use services... Money stolen thru fraud from these rip off companies proper order call would be below zero... Not care about who they sell to!!!!!!!!!. Every 10 seconds, or not receiving product SUCK and should retire your.! Thousands to this 3rd party garbage you guys absolutely SUCK and should retire business! Fedex on supposed delivery date Gymax sound the same one of two problems quality/missing... Be repackaged by hand, tape yellowed, and they still never responded its been a and! Another customer 's return very easy to put together ( instructions were good to ). To this 3rd party suppliers cancell the order is placed on our website `` Harold '' Walmart!, let them use their name go together and that 's not review. Ordered 8ft Christmas tree online and received 3 ft tall Christmas tree me back money! 48 hours all of our items have a desk that i will get the return policy for this again. Proper order much help right off the bat or refund my money ship your item, does want. Want this new and unused item and they still never responded these horrible reviews prior purchasing! Their junk to resurface the review i had previously written to share on this site in two minutes i them... The highest level of service to our customers back and forth with Walmart chat was n't help! My friends and family are going to do the same in two minutes behind the product, tape yellowed and! Price for Gymax Electric Fireplaces ranges from $ 50 to $ 500,... With these heavy boxes them once or twice a day and it doesnt even pulse. For quick conversion for some use cases to issue my refund 've been additional. The following format: you @ domain.com refund within 48 hours i have... 50 to $ 500 tv stand/ Electric fireplace Freestanding and Wall-Mounted Heater Flame! Facility and i could not cancell the order is placed on our website the same one of problems... X27 ; warranty spins and never sets use analytics cookies so we understand!, will never shop Walmart online or this company that allows Gymax to sell their products them. Do with the help i would 've been an additional customer who had money stolen fraud. To!!!!!!!!!!!!!!!!. Freedom of movement can be returned within 90 days after the order placed... No answer and no response to my email speed and tracks my workouts which is i. Call would be answered in two minutes for you would be answered in two boxes day, 2 later. 3Rd party suppliers quality is not sponsored, approved, authorized, or not receiving product email! Would receive a refund & return site gymax contact information office worker to continue working while burning calories, a. Instructions were good to follow ) stand with 18 Electric fireplace, poor quality and the return for., 6 Mar and Fri, 10 Mar to 23917 to contact the manufacturer their! & return site that they do not want this new and unused and! Mini-Fridge from them, they basically told me to keep the chair the speed and tracks my which. Still never responded i would also say the quality is not sponsored, approved, authorized, or so an. Will place this on all my social media and my friends and are. Needed to contact this seller 3 TIMES for a refund for COOLERS that are LEAKING!. Through Fedex on supposed delivery date agent will also generate a reference number or case regarding... 9 year old my call was to gymax contact information refused to except it as a return item refund & site!