Our entire stay was under 48 hours. She then assigned us a new room. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. Beautiful location. But overall we enjoyed ourselfs and will probably return in the future. Map. Is parking available at Crystal Beach Oceanfront Hotel? We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. She followed him back to our room and told me the same thing. The next morning while waking up, we found a stage 2 larva bedbug. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What an awful way to start a weekend away. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Payments made by partners impact the order of prices displayed. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Our first night was fine without any complications. (20 minutes). I was told that they couldnt guarantee anything but that it was added to our reservation. The staff was very welcoming and pleasant! Guests submit their subscores and their overall scores independently theres no direct link between them. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. We left to return later while she was leaving and another lady started her shift. Overall, it wasn't too bad except for the bedbugs and some of the service. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. YUCK! This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just an all around wonderful experience. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. We ended up driving home at night because we couldn't experience another second in that dump. . The next morning while waking up, we found a stage 2 larva bedbug. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Thanks for a great vacation. Are there any historical sites close to Crystal Beach Oceanfront Hotel? When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. Thanks for the review and we hope to see you again! Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Nice place to stay. The staff was very helpful when we had questions about the facility. During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. The view was beautiful. Our floors were very sandy by the time we left. We actually got a picture of this one. The room was an ocean view on the top floor. Once that was done everything got much better. We were able to walk to the beach, without having to cross the busy highway. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Our room (415 in the Boardwalk building) looked very run down. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. The room was clean and the hotel was great. Thanks for the review and we hope to see you again! We left to return later while she was leaving and another lady started her shift. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . The lady at the front desk was very standoffish and rude. Photos are clearly as you see on website. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Plenty of places to eat and everything is within walking distance. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Like its sibling hotel The Carousel . Crystal Beach Hotel takes special requests add in the next step! Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Report inappropriate content forsynthia NJ 5 posts 4. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Overview of Crystal Beach Hotel. Thanks again, we hope to see you soon! Please note that all Special Requests are subject to availability and additional charges may apply. We could see ocean and the bay, sunset took my breathe away. You can sort and/or filter them by time of year, review score, and more. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. Does Crystal Beach Oceanfront Hotel have any great views? Each review score is between 1 and 10. The room itself was spacious and even had a little kitchenette. While there the hot water system went down so no shower. Our view from the balcony on the 5th floor was amazing. We were fully refunded (at least, we were told. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). Staff was less than easy to get along with. Extras include a desk. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. There is no laundry machines but there is a laundry place a block or two away. Eve gave me room keys for room 519. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. . Please dont include personal, political, ethical, or religious commentary. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. The check in was a bit too much as the desk would not take anyone to sign in early. Bathtub. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. Tripadvisor performs checks on reviews. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. We changed our rooms twice in one day. Non smoking, which we were happy about. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. We stayed for 6 nights in August 2008. The staff was super friendly and helpful. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. This time was just as nice as before. Also a plus is the parking garage! Our new room seemed fine except that the water in the shower didn't warm up much. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. Barracuda's Bar & Grill, and direct access to the beach! Bed Bugs. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. 14 years ago The next morning while waking up, we found a stage 2 larva bedbug. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Staff was pleasant. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Bed Bugs. Ocean view. Are there opportunities to exercise at Crystal Beach Oceanfront Hotel? but location was the best thing ofall. In fairness to the hotel and its staff, this situation was handled well. Our first night was fine without any complications. We left to return later while she was leaving and another lady started her shift. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Amenities; Gallery. The room and everything in it seemed fine, clean, spacious when we got in. The Barracuda Grill had good food and service. Posts are solely the responsibility of their respective authors. This one appeared to be either a 5th stage or adult bedbug. Room types may vary. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. hotel chains have the most bedbug reports, Holiday Inn Express Hotel & Suites Ocean City, Howard Johnson Plaza Hotel Ocean City Oceanfront, LONG & FOSTER: OCEAN CITY Vacation Rentals Office, The Ryan Haley Team Ocean City Real Estate, Lynch, Vaughn - Ocean City Property Service, Hampton Inn & Suites Ocean City/Bayfront-Convention Center, LONG & FOSTER: OCEAN PINES Vacation Rentals Office. Please enter the dates of your stay and check what conditions apply to your preferred room. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. Staff was less than easy to get along with. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We could see ocean and the bay, sunset took my breathe away. The man answering the phone for the hotel told us our reservations where for Sunday and Monday and said he would have to charge us for one night because of 72 hour notice. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Hungry? We have more than 70 million property reviews, all from real, verified guests. She then assigned us a new room. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. The staff speaks multiple languages, including English and Spanish. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. Bed Bugs. This is the version of our website addressed to speakers of English in the United States. I will be staying there again next year and will recommend it to everyone. He checked the bedbug, trapped it and gave us a new room. Thanks again for being our guest! Bathroom was large and clean. Bathroom was large and clean. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). The carpets are dirty and need a good cleaning. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. It was exactly what I had expected after reading everyone's reviews. Free WiFi access is available. In fairness to the hotel and its staff, this situation was handled well. This is our guests' favorite part of Ocean City, according to independent reviews. Feeling like enjoying a drink while relaxing poolside? We have 142 rooms and our room types, including Oceanfront with 2 queen beds . The water pressure in the shower was very little. Lunch, The Carousel Hotel did refund our money thankfully. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Crystal Beach Hotel. Thank you from me and my grandchildren and you will be seeing us again. Liked the spacious mini fridge and micro. Our first night was fine without any complications. First impression was not well maintained, but I'm glad we chose this place. Bed Bugs. 2-star hotel. Ideally, we'd publish every review we get, positive and negative. The property offers free parking. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Try again. We brought it up to the front desk and asked for a new room. Kudos to room service. 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